At a Glance
- Tasks: Deliver top-notch housing management services and support vulnerable residents in temporary accommodation.
- Company: Join a dedicated housing team in vibrant East London.
- Benefits: Competitive pay, hybrid working, and a supportive work environment.
- Other info: Opportunity for growth in a dynamic and impactful role.
- Why this job: Make a real difference in people's lives while developing your career in housing management.
- Qualifications: Experience in housing management and strong customer service skills required.
Location: East London
Working Pattern: Hybrid – 4 Days Remote | 1 Day in the Office
Contract: 12-Month Contract
Hours: 36 Hours per Week
£22.44 per hour umbrella
About the Role
We are currently recruiting for an experienced Temporary Accommodation Housing Officer to join a busy Housing team in East London. This is an excellent opportunity to deliver a resident-focused housing management service across a portfolio of temporary accommodation. You'll work closely with residents, managing agents, contractors, and partner agencies to ensure accommodation is safe, well managed, and that vulnerable households receive the support they need.
Key Responsibilities
- Deliver a high-quality housing management service across temporary accommodation.
- Act as the first point of contact for residents, resolving enquiries and providing advice and support.
- Carry out regular property inspections to assess condition, health and safety, and compliance standards.
- Identify and investigate tenancy or licence fraud, making referrals where appropriate.
- Manage tenancy and licence issues, including anti-social behaviour, abandonment, breaches, and enforcement action.
- Support residents with tenancy sustainment, signposting to specialist support services where required.
- Work closely with repairs teams, contractors, managing agents, and internal departments to resolve property issues.
- Prepare casework for legal proceedings and attend court where necessary.
- Maintain accurate case records using housing management systems.
- Identify and escalate safeguarding concerns in line with statutory procedures.
About You
To be successful in this role, you will have:
- Experience working within housing management, temporary accommodation, or homelessness services.
- Good knowledge of housing legislation, including the Housing Act 1996 and temporary accommodation duties.
- Experience carrying out property inspections and managing housing-related casework.
- Knowledge of anti-social behaviour, tenancy management, safeguarding, and housing enforcement.
- Strong customer service and communication skills.
- Excellent organisational skills with the ability to manage a varied caseload.
- Experience working with vulnerable residents and partner agencies.
- Good IT skills and experience using housing management systems.
If you have experience within temporary accommodation, housing management, or homelessness services and are looking for your next contract opportunity, we'd love to hear from you. Apply today.
Temporary Accommodation Housing Officer employer: Vox Network Consultants
Join our dynamic team as a Temporary Accommodation Housing Officer in East London, where we prioritise a supportive and inclusive work culture. Enjoy the flexibility of a hybrid working pattern, with opportunities for professional growth and development while making a meaningful impact on the lives of vulnerable residents. Our commitment to employee well-being and collaboration with partner agencies makes us an exceptional employer in the housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Accommodation Housing Officer
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Temporary Accommodation Housing Officer
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Vox Network Consultants
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Vox Network Consultants.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Vox Network Consultants that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
