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- Tasks: Lead teams to provide housing advice and prevent homelessness in North London.
- Company: Join a forward-thinking local authority dedicated to improving residents' lives.
- Benefits: Enjoy hybrid working, competitive pay, and a supportive team environment.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in managing housing services and complex casework is essential.
- Other info: This is a 3 to 6 month ongoing contract with flexible hours.
The predicted salary is between 36000 - 60000 £ per year.
Operations Manager – Homeless Prevention 📍 Location: North West London (Hybrid working available) 📅 Contract: 3 to 6 Month Ongoing Contract 🕘 Hours: Monday to Friday, 9am – 5pm 💷 Pay Rate: £415 p/d via umbrella About the Role: We are seeking an experienced and dynamic Operations Manager to lead the Homeless Prevention and Housing Allocations Teams for a Local Authority in North London. This is a key leadership role responsible for delivering proactive housing advice, homelessness prevention, and statutory housing assessments to residents in need. You’ll manage the delivery of housing allocation and re-housing services, maintain the housing register and transfer lists, and ensure the service remains responsive and resident-focused, within the available resources. This is a fantastic opportunity to join a forward-thinking service dedicated to continuous improvement, team development, and putting residents first. Key Responsibilities: Lead and manage the Homeless Prevention and Housing Allocations Teams. Deliver a responsive, accurate, and efficient housing advice and homelessness prevention service. Ensure effective management of housing allocation services, including the housing register and transfer list. Embed council policies and strategic objectives into daily team operations. Drive performance improvements, tackle underperformance, and promote a modern, customer-focused service. Maintain transparent and consistent decision-making through housing access panels. Support joint working with other council departments, including social care.Experience Required: Proven experience managing demand-led, frontline housing or support services. Strong background in complex casework and the use of case management systems. Track record of service improvement and change management in a housing or similar public sector environment. Experience in managing multi-disciplinary projects with external partners. Competent in managing complex budgets effectively.Key Skills & Knowledge: Strong understanding of housing and homelessness legislation, policy, and best practice. Ability to translate complex policy and legislation into local procedures. Excellent people management skills with the ability to build high-performing teams. Collaborative working skills across departments, particularly with social care teams. Demonstrated expertise in service innovation and performance management. PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email
Operations Manager - Homeless Prevention employer: Vox Network Consultants
Contact Detail:
Vox Network Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Homeless Prevention
✨Tip Number 1
Familiarise yourself with the latest housing and homelessness legislation. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to the role and its responsibilities.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in local authorities. Engaging with them can provide insights into the challenges faced in the role and may even lead to valuable referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven performance improvements in previous roles. Highlighting your achievements in managing complex cases or leading teams will set you apart from other candidates.
✨Tip Number 4
Research the local authority's current initiatives and challenges in homeless prevention. Tailoring your conversation during interviews to align with their goals will show that you're proactive and genuinely interested in making a difference.
We think you need these skills to ace Operations Manager - Homeless Prevention
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Operations Manager position. Tailor your application to highlight your relevant experience in managing housing services and your understanding of homelessness legislation.
Craft a Compelling CV: Your CV should clearly outline your experience in managing frontline housing services, complex casework, and service improvement. Use specific examples that demonstrate your leadership skills and ability to drive performance improvements.
Write a Strong Cover Letter: In your cover letter, express your passion for homelessness prevention and your commitment to delivering high-quality services. Highlight your collaborative working skills and how you can contribute to the council's objectives.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this leadership role.
How to prepare for a job interview at Vox Network Consultants
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to motivating staff and driving performance improvements.
✨Understand Housing Legislation
Make sure you're well-versed in housing and homelessness legislation. Be ready to discuss how you would apply this knowledge to ensure compliance and improve service delivery within the role.
✨Highlight Your Change Management Experience
This role requires a strong background in service improvement and change management. Prepare to share specific instances where you've implemented changes that led to better outcomes in housing or support services.
✨Demonstrate Collaborative Working Skills
Collaboration is key in this position, especially with social care teams. Think of examples where you've successfully worked across departments or with external partners to achieve common goals.
