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For Companies At a Glance
- Tasks: Manage housing services, conduct inspections, and support residents in West London.
- Company: Dynamic housing organisation focused on community and resident satisfaction.
- Benefits: Competitive hourly rate, full-time hours, and hands-on experience in housing management.
- Why this job: Make a real difference in people's lives while developing your career in housing.
- Qualifications: Experience as a Housing Officer and strong knowledge of tenancy management.
- Other info: Opportunity for growth in a supportive and engaging work environment.
Job Title: Housing Officer
Do you have the skills to fill this role Read the complete details below, and make your application today.
Location: West London (Office-Based)
Rate: £29 per hour (Umbrella)
Contract: 3-Month Ongoing Contract
About the Role
We are currently recruiting for an experienced Housing Officer to join a busy housing service in West London. This is an office-based role offering a 3-month ongoing contract, ideal for a confident professional who can hit the ground running.
Key Responsibilities
Manage a designated patch of general needs and/or temporary accommodation properties
Deliver a high-quality, customer-focused housing management service
Handle tenancy management matters including rent arrears, ASB, complaints, and breaches of tenancy
Carry out investigations and take appropriate enforcement action where required
Work closely with internal teams and external agencies to resolve housing issues
Ensure compliance with housing legislation, policies, and procedures
Maintain accurate records and case notes using housing management systemsEssential Requirements
Proven experience working as a Housing Officer
Strong knowledge of housing management, tenancy law, and best practice
Experience managing ASB xiskglj cases and tenancy enforcement
Excellent communication, negotiation, and organisational skills
Ability to work effectively in a fast-paced, office-based environment
Available for an immediate or short-notice start
How to Apply
If you are an experienced Housing Officer looking for your next contract opportunity in West London, please apply with your CV for immediate consideration
Housing Officer - Office based employer: Vox Network Consultants
Contact Detail:
Vox Network Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - Office based
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart outfit can boost your confidence and show you mean business.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housing Officer - Office based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Housing Officer. Use keywords from the job description to show we’re looking for someone just like you!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of your past work that relate to the responsibilities listed in the job description. We want to see your personality and passion for housing management.
Showcase Your Skills: Don’t forget to mention your communication and negotiation skills, as well as your IT proficiency. These are key for the role, so let us know how you’ve used them in your previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Vox Network Consultants
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy management, ASB tools, and the lettings process. Familiarise yourself with the specific challenges faced in West London, as this will show that you're not just a generalist but someone who understands the local context.
✨Showcase Your Experience
Prepare to discuss your previous roles as a Housing Officer or Neighbourhood Officer. Have specific examples ready that highlight your success in managing caseloads, conducting inspections, and handling tenancy issues. This will help demonstrate your capability to deliver a high-quality service.
✨Communication is Key
Since the role involves regular resident meetings and collaboration with community safety partners, practice articulating your thoughts clearly. Think about how you can convey complex information simply and effectively, as strong communication skills are essential for this position.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to rent arrears or ASB cases. Prepare your thought process on how you would handle these scenarios, focusing on your problem-solving skills and your approach to safeguarding and support coordination.
