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- Tasks: Lead inspections and manage repairs for tenanted and void properties, ensuring quality and efficiency.
- Company: Join a dynamic Housing Asset Management Team focused on smarter housing solutions.
- Benefits: Enjoy a hybrid work model with a 9am to 5pm schedule and potential contract extension.
- Why this job: Make a real impact in housing while developing your skills in a supportive environment.
- Qualifications: HNC/HND in building surveying required; experience in repairs administration is a plus.
- Other info: 12-month contract with PAYE via Umbrella; perfect for those seeking hands-on experience.
The predicted salary is between 36000 - 60000 £ per year.
Role Purpose
- As a member of the Housing Asset Management Team, contribute towards achievement of the services aims and objectives as contained in the Smarter Housing Plan and Repairs Policies
- To act as a lead professional in all aspects of repairs and maintenance inspections and the management of repairs providing technical advice in all matters relating to the building stock in a customer focused manner for tenanted and void properties
- To manage the performance delivery of repairs and maintenance term contractors to ensure that the services provided are carried out in a professional and efficient manner, ensuring that works are carried out within agreed constraints of time, budget, quality, value for money and customer performance criteria.
- To ensure that contractor performance is in compliance with statutory legislation, building regulations, health and safety policies and financial regulations.
Responsibilities
- To contribute to the development and delivery of Housing’s service plan objectives in line with the Smarter Housing Plan and Corporate priorities.
- To contract manage term contractors in a designated area to ensure repairs and void repairs are delivered in compliance to contract terms and conditions and that the services provided are to customer’s satisfaction and expectations.
- To steer the repairs service with the contractor to ensure that first time-fix repairs are maximised, to maximise the use of composite codes and to demonstrate the efficient use of the NHF Schedule of Rates system.
- Ensure that contractors comply with good practice codes, recognised professional standards, appropriate British Standards together with statutory requirements as defined in contract documents and any repairs policy/procedures as required.
- To lead on weekly planned contractors monitoring meetings to review performance and agree corrective actions where appropriate to maintain contract compliance and improvements.
- To manage formal/non-formal complaints/Member/LGO enquiries and ensure repairs are tracked and responses provided in line with the Council’s corporate complaints policy.
- To inspect the repairs and review services provided by contractors following unacceptable performance and ensure these are proactively remedied and agreed actions taken to prevent re-occurrences or escalation.
- To foster and promote active communications with tenants to keep them informed on the progress of their repairs/inspections and to prevent avoidable contacts
- To provide accurate assessment and specification of repairs following site visits and raising of repairs orders in line with the schedule of rates, composite codes or equivalent and in compliance to budgetary restrictions, repairs policy and procedures in relation to quality and customer service for both tenanted and vacant properties.
- To accurately assess repairs that can be charged to capital budgets or refer property elements to the planning team for future programming.
- To ensure expenditure on repairs is controlled, represent value for money and to ensure the contractor makes the best use of resources and materials in the market.
Requirements
- Knowledge of the issues involved in providing technical client advice for planned and responsive maintenance
- Detailed knowledge of building legislation including health and safety regulations
- Detailed knowledge of managing repairs contracts.
- Knowledge of good practice in commissioning and procurement and value for money in matters relating to the delivery of the repairs, maintenance and voids.
- Knowledge of current housing issues at national, regional and local level particularly those relating to housing investment
- Experience in writing out our repairs specifications in accordance w ith bespoke SORs or NHF SORs and in repairs administration in housing maintenance in the public and/ or private sectors.
- Direct experience in implementing innovative working practices to demonstrate efficiency gains and value for money
- Minimum qualification at HNC/HND level or higher in building surveying .
- Evidence of continuing professional development
Contract
- 12 Months contract, with the opportunity to extend
- PAYE via Umbrella
- Monday to Friday 9am to 5pm
- Hybrid
Disrepair Surveyor employer: Vox Network Consultants
Contact Detail:
Vox Network Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Disrepair Surveyor
✨Tip Number 1
Familiarize yourself with the Smarter Housing Plan and Repairs Policies. Understanding these documents will help you align your approach with the organization's objectives and demonstrate your commitment to their goals during the interview.
✨Tip Number 2
Network with professionals in the housing asset management field. Attend industry events or join relevant online forums to connect with others who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your experience with managing repairs contracts and your knowledge of building legislation. Be ready to provide specific examples of how you've ensured compliance and delivered value for money in previous roles.
✨Tip Number 4
Showcase your communication skills by preparing to discuss how you've effectively engaged with tenants in the past. Highlight any strategies you've used to keep them informed and satisfied with repair services, as this is crucial for the role.
We think you need these skills to ace Disrepair Surveyor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Disrepair Surveyor position. Understand the key responsibilities and requirements, especially regarding technical advice, contractor management, and compliance with regulations.
Tailor Your CV: Customize your CV to highlight relevant experience in repairs and maintenance inspections, contract management, and knowledge of building legislation. Use specific examples that demonstrate your expertise in these areas.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the Smarter Housing Plan and how your skills align with the objectives of the Housing Asset Management Team. Emphasize your customer-focused approach and ability to manage contractor performance.
Showcase Relevant Qualifications: Mention your qualifications, such as HNC/HND in building surveying, and any continuing professional development. Highlight your experience in writing repairs specifications and your knowledge of current housing issues.
How to prepare for a job interview at Vox Network Consultants
✨Show Your Technical Knowledge
Be prepared to discuss your understanding of building legislation, health and safety regulations, and how they apply to repairs and maintenance. Highlight any specific experiences where you provided technical advice or managed repairs contracts.
✨Demonstrate Customer Focus
Since the role emphasizes a customer-focused approach, share examples of how you've effectively communicated with tenants or clients in previous roles. Discuss how you kept them informed about repairs and inspections.
✨Highlight Your Contract Management Skills
Prepare to talk about your experience in managing contractors and ensuring compliance with contract terms. Provide specific instances where you monitored performance and implemented corrective actions to improve service delivery.
✨Discuss Innovative Practices
The job requires implementing innovative working practices for efficiency gains. Be ready to share examples of how you've introduced new methods or processes in your previous roles that resulted in improved value for money or operational efficiency.
