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For Companies At a Glance
- Tasks: Deliver high-quality repairs and maintenance across properties with a focus on customer satisfaction.
- Company: Join Abri, a company dedicated to excellent service and community impact.
- Benefits: Competitive pay, training opportunities, and a supportive team environment.
- Why this job: Make a real difference in people's lives while honing your trade skills.
- Qualifications: Experience in carpentry and plumbing, with relevant qualifications preferred.
- Other info: Dynamic role with opportunities for growth and development.
The predicted salary is between 30000 - 42000 ÂŁ per year.
The Advanced Multi‑Skilled Operative is responsible for delivering a high‑quality, customer‑focused repairs and maintenance service across properties and communal areas. The post holder will undertake a wide range of carpentry, plumbing and associated trade works to an advanced multi‑skilled standard, ensuring compliance with health and safety legislation, service standards and Abri policies.
Key Duties and Responsibilities
- Undertake a broad range of carpentry, plumbing and associated trade works to an advanced multi‑skilled level, including masonry, tiling and plastering (internal and external), in line with Skills Awards L3 NVQ Diploma in Maintenance Operations or equivalent.
- Ensure all work is carried out in full compliance with health & safety legislation, building regulations, relevant codes of practice and service standards, including correct use of PPE.
- Liaise effectively with customers, colleagues and other stakeholders to ensure clear communication regarding progress, outcomes and follow‑on actions.
- Escalate complex issues to senior staff where required to identify appropriate remedial solutions.
- Deliver a high-quality, right‑first‑time service, completing repairs within agreed priorities and timescales.
- Act as a professional ambassador for Abri, maintaining positive customer relationships at all times.
- Accurately apply and interpret Schedules of Rates (SoR) to ensure correct job costing and variation of repair orders.
- Participate in the out‑of‑hours emergency call‑out rota and attend emergency repairs when required.
- Accurately complete and maintain all job records, paperwork and reports in line with Abri policies, using appropriate IT systems and devices.
- Procure job‑related materials from approved suppliers in line with value for money principles.
- Maintain appropriate stock levels within the works vehicle to support efficient service delivery.
- Ensure the works vehicle is kept clean, safe and roadworthy, carrying out regular safety checks and reporting defects to the Fleet Manager and Support Team.
Knowledge, Skills and Experience Required
- Competent in completing a wide range of carpentry, plumbing and associated trade tasks to a high standard.
- Demonstrable experience working across a variety of property types and repair scenarios.
- C&G or NVQ Level 3 qualification in Carpentry or Plumbing, or equivalent time‑served experience.
- Experience working as part of a trade team delivering services to tight timescales.
- Ability to accurately record work undertaken, including labour, materials and costs (paper or electronic systems).
- Full UK driving licence.
- Ability to undertake physically demanding work.
- Strong commitment to delivering excellent customer service.
- Demonstrates Abri's Values and Behaviours at all times.
Additional Responsibilities
- Assist other trades as required to ensure residents receive the best possible service.
- Undertake multi‑task working where trained and competent to do so.
- Participate in training and development activities to broaden skill levels as required.
- Carry out any other reasonable duties consistent with the grading and responsibilities of the role.
Advanced Multi Skilled Operative in Bracknell employer: Vox Network Consultants
Contact Detail:
Vox Network Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advanced Multi Skilled Operative in Bracknell
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for an Advanced Multi Skilled Operative role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your carpentry and plumbing expertise during interviews or networking events. Bring along a portfolio of your best work or even photos of completed projects to really impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job listings to pop up. Reach out directly to companies like Abri and express your interest in working with them. A friendly email or call can go a long way in making you stand out from the crowd.
✨Tip Number 4
Keep learning! Stay updated on the latest health and safety regulations and trade techniques. Consider taking additional courses or certifications that can boost your qualifications and make you an even more attractive candidate for the role.
We think you need these skills to ace Advanced Multi Skilled Operative in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your carpentry, plumbing, and multi-skilled experience. We want to see how your skills match the job description, so don’t be shy about showcasing your qualifications and relevant work history!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Advanced Multi-Skilled Operative role. Share specific examples of your past work that demonstrate your commitment to high-quality service and customer satisfaction.
Show Off Your Communication Skills: Since liaising with customers and colleagues is key in this role, make sure your application reflects your strong communication skills. We love candidates who can convey their ideas clearly and effectively, so let that personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Vox Network Consultants
✨Know Your Skills Inside Out
Make sure you can confidently discuss your experience in carpentry, plumbing, and other trade skills. Be ready to provide specific examples of past projects or repairs you've completed, highlighting how you ensured compliance with health and safety regulations.
✨Showcase Your Customer Service Skills
Since the role involves liaising with customers, think of instances where you've gone above and beyond to ensure customer satisfaction. Prepare to share how you handle difficult situations and maintain positive relationships, as this will demonstrate your commitment to delivering excellent service.
✨Familiarise Yourself with Abri's Values
Research Abri’s values and behaviours, and be prepared to discuss how your personal values align with theirs. This shows that you’re not just a skilled operative but also a good cultural fit for the company.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Brush up on your problem-solving skills and be ready to explain how you would approach various repair tasks, ensuring you highlight your ability to work under pressure and meet tight deadlines.
