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For Companies At a Glance
- Tasks: Lead and manage multi-disciplined estates and facilities services in a healthcare environment.
- Company: Join a forward-thinking NHS team dedicated to service excellence and innovation.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Why this job: Shape the future of healthcare facilities and support patient care through effective management.
- Qualifications: Degree in estates engineering or related field; significant experience in NHS operations.
- Other info: Dynamic role with opportunities for career growth and a commitment to equality and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
Senior Estates & Facilities Operations Manager
Contract Type: Permanent / Full-time
Are you an experienced Estates and Facilities professional looking for your next leadership opportunity within a complex healthcare environment? We are seeking a highly skilled Senior Estates & Facilities Operations Manager to lead the delivery of multi-disciplined hard and soft FM services across our estate — ensuring safety, compliance, and efficiency across all areas of operation.
The Role
As Senior Estates & Facilities Operations Manager, you will take overall responsibility for the strategic and operational management of estates and facilities services, including maintenance, compliance, and asset management across a high-value, multi-site NHS portfolio. You will lead a large, multi-skilled team, oversee budgets exceeding £5 million, and drive continuous improvement in service delivery, sustainability, and performance. This is a high-impact leadership position requiring excellent technical knowledge, people management skills, and the ability to influence and engage at all levels.
Key Responsibilities
- Lead and manage all hard and soft FM services, ensuring statutory compliance and alignment with HTM/HBN guidance.
- Develop, implement, and monitor performance systems to achieve measurable service improvements.
- Provide professional and technical advice on estates issues, ensuring compliance with legislation and NHS standards.
- Manage multi-million-pound budgets, procurement, and lifecycle planning.
- Deliver analytical performance reporting, identifying risks, trends, and recovery plans.
- Drive efficiency and optimisation of assets, energy, and resources.
- Develop and maintain strong working relationships across clinical, operational, and corporate teams.
- Lead, mentor, and develop staff, fostering a culture of accountability, safety, and service excellence.
Skills & Experience
- Significant experience managing a large, multi-disciplined estates or FM operation within an NHS or healthcare setting.
- Proven track record of managing services with a total value exceeding £5 million.
- Strong understanding of statutory compliance, NHS HTM/HBN standards, and national frameworks.
- Demonstrated ability to manage and interpret complex data using IWMS and CAFM systems.
- Experience in contract management (NHS / JCT / NEC) and procurement.
- Excellent communication, leadership, and stakeholder management skills.
- Strong analytical and problem-solving ability with a focus on innovative, cost-effective solutions.
Knowledge & Qualifications
- Educated to degree level or equivalent in an estates engineering or related technical discipline (Level 6 or above).
- Specialist NHS Authorised Person qualification in Electrical, Mechanical or Water disciplines.
- Membership of a relevant professional body (e.g., CIBSE, IWFM, IHEEM).
- Evidence of continued professional development.
- Expert knowledge of national EFM legislation, NHS compliance standards, and performance management processes.
Personal Qualities
- Professional and approachable leader with a flexible and proactive attitude.
- Strategic thinker with the ability to manage complex challenges under pressure.
- Committed to equality, diversity, and inclusion.
- Willingness to travel as required across the Trust estate.
- Demonstrates the organisation\’s values in all aspects of work.
Why Join Us?
This is an exciting opportunity to make a real impact in the delivery of healthcare facilities — ensuring our buildings and environments support the best possible care for patients, staff, and visitors. You will join a supportive, forward-thinking estates leadership team committed to service excellence, sustainability, and innovation.
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Band 8B ETM Operations Lead employer: Vox Network Consultants
Contact Detail:
Vox Network Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 8B ETM Operations Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and facilities management sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, recent projects, and challenges they face. This will help you tailor your responses and show that you’re genuinely interested in making an impact.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss specific examples of how you've managed teams, budgets, and complex projects. Highlight your ability to drive efficiency and improve service delivery — that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission in healthcare facilities management.
We think you need these skills to ace Band 8B ETM Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your leadership experience in estates and facilities management, especially within healthcare settings, to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention your experience with managing large budgets and teams.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use quantifiable results to demonstrate how you've driven improvements in service delivery or compliance in previous roles. We love numbers!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Vox Network Consultants
✨Know Your Stuff
Make sure you brush up on your knowledge of NHS standards, HTM/HBN guidance, and statutory compliance. Being able to discuss these topics confidently will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to achieve results. This is a leadership role, so demonstrating your ability to inspire and manage people is key.
✨Be Data Savvy
Since the role involves managing complex data and performance reporting, be ready to discuss your experience with IWMS and CAFM systems. Bring examples of how you've used data to drive improvements and make informed decisions in previous roles.
✨Build Relationships
Think about how you've developed strong working relationships in your past roles. Be prepared to talk about how you engage with different stakeholders, from clinical teams to corporate departments, and how you foster collaboration to achieve common goals.
