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- Tasks: Help vulnerable households access housing services and support the lettings process.
- Company: Join a dedicated team focused on promoting equal access to housing.
- Benefits: Gain valuable experience in community service and partnership development.
- Why this job: Make a real impact by reducing homelessness and supporting your community.
- Qualifications: Knowledge of housing legislation and a passion for helping others is essential.
- Other info: Opportunity to attend workshops and collaborate with various agencies.
The predicted salary is between 28800 - 43200 £ per year.
Role Purpose To provide a customer focused choice based lettings service to the public, through engagement with statutory and voluntary agencies developing partnerships to promote equal access to housing and related services. To support vulnerable households achieve ease of access to council services and work to reduce the number of homeless households in temporary accommodations by promoting other viable options for rehousing. Responsibilities To provide a customer focused service that has regard to the Equalities Act 2010 To assist vulnerable households to access the choice based lettings scheme with ease and to work closely with partner agencies to achieve this Assisting applicants with the different stages of the application process Attending partner agency workshops, advice sessions or meetings (representing the team where necessary) with the aim of sharing information and promoting ease of access to the choice based lettings service Undertaking priority assessments of need and Part 6 reviews in accordance with the allocations policy To develop the choice based lettings scheme through the development of procedures and online content To answer correspondence within corporate timescales To coordinate the annual review of the Housing register, ensuring data is kept up to date Requirements knowledge of the legislation regarding a local authority’s lettings schemes and homelessness, including code of guidance and case law Knowledge …
Assistant Housing Choice Officer employer: Vox Network Consultants
Contact Detail:
Vox Network Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Housing Choice Officer
✨Tip Number 1
Familiarize yourself with the Equalities Act 2010 and local housing legislation. Understanding these laws will not only help you in interviews but also demonstrate your commitment to providing equitable services.
✨Tip Number 2
Network with local agencies and organizations that work with vulnerable households. Building these connections can provide you with insights into the challenges faced by these communities and how you can effectively assist them.
✨Tip Number 3
Attend workshops or seminars related to housing and homelessness. This will not only enhance your knowledge but also show your proactive approach to staying informed about best practices in the field.
✨Tip Number 4
Prepare to discuss specific examples of how you've helped individuals or families navigate housing challenges in the past. Real-life stories can illustrate your skills and dedication to the role.
We think you need these skills to ace Assistant Housing Choice Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Assistant Housing Choice Officer position. Understand the responsibilities and requirements, especially regarding customer service and knowledge of housing legislation.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service, working with vulnerable populations, and any knowledge of housing policies or lettings schemes. Use specific examples that demonstrate your skills and achievements.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for helping vulnerable households and your understanding of the Equalities Act 2010. Mention how your background aligns with the role and express your commitment to promoting equal access to housing services.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your application is clear, concise, and professional, as this reflects your attention to detail.
How to prepare for a job interview at Vox Network Consultants
✨Understand the Legislation
Make sure you have a solid grasp of the legislation regarding local authority lettings schemes and homelessness. Familiarize yourself with the Equalities Act 2010 and relevant case law, as this knowledge will be crucial in demonstrating your capability to support vulnerable households.
✨Showcase Your Customer Service Skills
Since the role is customer-focused, prepare examples that highlight your experience in providing excellent customer service. Think about situations where you helped individuals navigate complex processes or provided support to those in need.
✨Demonstrate Partnership Engagement
Be ready to discuss your experience working with partner agencies. Share specific examples of how you've collaborated with other organizations to improve access to services or support vulnerable populations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Practice articulating how you would assist a vulnerable household in accessing housing services or navigating the application process.
