Housing Partner – Berkshire, Bracknell Rate: £27.00 per hour Contract: 3 month Ongoing temporary contract Role Purpose As a Housing Partner, you will provide a proactive, face-to-face tenancy management service, building strong relationships with residents across your patch. You’ll play a vital role in ensuring tenancies are well managed, properties are maintained to a high standard, and customers receive the right support at key stages of their tenancy. Key Responsibilities - Deliver a customer-focused tenancy management service, building positive relationships with new and existing residents. - Support residents at key tenancy stages — viewings, sign-ups, tenancy audits, and end-of-tenancy visits. - Manage tenancy-related matters such as succession, assignment, and mutual exchanges, ensuring compliance with legislation and policy. - Assist the Housing Project Lead with letting new build properties and embedding new neighbourhoods. - Take appropriate enforcement action where tenancy breaches occur, including legal proceedings for issues such as fraud, nuisance, and abandonment. - Support colleagues to gain access for essential health and safety checks and compliance-related services. - Conduct property inspections and tenancy audits, ensuring homes are safe, suitable, and meet standards; agree action plans where improvements are needed. Requirements - Proven experience in tenancy management or housing officer roles within a local authority or housing association. - Strong understanding of housing legislation, tenancy law, and enforcement processes. - Must have a valid drivers license and access to a vehicle - Excellent communication and problem-solving skills, with a focus on delivering outstanding customer service. - Ability to manage a diverse workload and work independently in a hybrid environment. - Driver required with own car PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Housing Partner employer: Vox Consultants
As a Painter Decorator with us, you'll join a supportive and collaborative work culture that prioritises high-quality craftsmanship and customer satisfaction. We offer competitive benefits, opportunities for professional development, and a commitment to health and safety, ensuring you can thrive in your role while making a meaningful impact in the community. Located in a vibrant area, our team values each member's contributions, fostering an environment where your skills can shine and grow.
