At a Glance
- Tasks: Manage residential properties and support tenants with housing-related issues.
- Company: Join a dedicated team in Rugby focused on community wellbeing.
- Benefits: Competitive pay, flexible working hours, and a supportive work environment.
- Other info: Opportunity for professional growth and a dynamic work culture.
- Why this job: Make a real difference in people's lives while developing your career in housing.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 24.78 - 24.78 £ per hour.
Housing Officer
Location
Rugby
Pay Rate
£22.54 - £24.78 per hour Umbrella
Contract
3-Month Contract
Hours
Monday to Friday, 9:00am - 5:00pm (36 Hours per Week)
Working Pattern
4 Days Office-Based 1 Day Remote
Key Responsibilities
- Manage a designated patch of residential properties, delivering an effective tenancy management service.
- Conduct tenancy visits, estate inspections, and property inspections.
- Investigate and resolve anti-social behaviour, neighbour disputes, and tenancy breaches.
- Support tenants with tenancy sustainment and provide advice on housing-related matters.
- Manage low-level rent arrears and work with residents to prevent tenancy failure.
- Work closely with internal teams and external agencies to support vulnerable residents.
- Respond to customer enquiries and resolve complaints in a professional and timely manner.
- Ensure accurate case records are maintained using housing management systems.
- Promote safe, clean, and well-managed neighbourhoods through regular estate inspections.
About You
- Previous experience working as a Housing Officer or within a Housing Management role.
- Experience managing tenancy-related casework, including ASB, tenancy breaches, and resident engagement.
- Excellent communication and customer service skills.
- Strong knowledge of housing legislation and tenancy management practices.
- The ability to manage a varied caseload and prioritise workloads effectively.
- A full UK driving licence.
Business insurance for your own vehicle, or the ability to obtain business insurance , as travel between sites is required.
If you're an experienced
Housing Officer looking for your next contract opportunity, we'd love to hear from you.
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