Temporary Accommodation Officer
We are currently recruiting for a Temporary Accommodation Officer to join a Local Authority on a 3-month ongoing contract. This is a key role within the Hostels Service, supporting the management of temporary accommodation for homeless households.
Role Details:
Contract: 3 months (ongoing)
Hours: Monday to Friday, 9:00am – 5:00pm (35 hours per week)
Working Pattern: Hybrid working 3 days in office & 2 from home
About the Role:
You will be responsible for the day-to-day management of hostel-based temporary accommodation, ensuring residents are supported while maintaining compliance with housing legislation, council policies, and service standards. Working as part of a wider team, you will liaise with internal services such as repairs, cleaning, and support teams to deliver a safe and effective service.
Key Responsibilities:
Manage a caseload of residents within temporary accommodation, maintaining accurate records and meeting performance targets
Ensure residents adhere to licence agreements, addressing breaches, anti-social behaviour, and tenancy issues where required
Carry out regular occupancy checks and monitor resident wellbeing, including safeguarding responsibilities
Coordinate support for vulnerable residents and refer to appropriate internal and external agencies
Oversee property standards, including inventories, cleanliness, and maintenance requests
Manage move-ons and discharges, ensuring accommodation is used effectively and efficiently
Respond to incidents, emergencies, and health & safety risks within hostel environments
Maintain accurate data using housing management systems (e.g. NEC / Northgate / )
Build effective working relationships with stakeholders, partners, and service providers
Respond to enquiries and contribute to complaint handling in line with council procedures
Requirements:
Experience working in housing, homelessness, or temporary accommodation services
Strong knowledge of housing legislation, particularly Part VII of the Housing Act 1996
Experience managing caseloads and working wi...
Temporary Accommodation Officer employer: VOX Consultants Careers
As a Building Safety Manager with our Local Authority in South East London, you will be part of a dedicated team committed to ensuring the safety and compliance of residential buildings. We offer a collaborative work culture that values your expertise and provides opportunities for professional growth, including mentorship and engagement with key stakeholders like the Building Safety Regulator. Join us to make a meaningful impact in the community while enjoying competitive pay and a supportive environment.
