Job Title: Parking Services Officer
Contract: 3 to 6 month ongoing contract
Salary: £28.42 p/hr umbrella
Work Arrangements: Mon to Fri 9am to 5pm (Mostly remote but an office presence will be required when requested)
What you’ll be doing:
Investigating and responding to challenges, representations, and appeals relating to Penalty Charge Notices (PCNs).
Administering parking bay suspensions, waivers, and dispensations.
Supporting financial processes, including PCN reconciliation and liaison with enforcement agents.
Preparing cases and representing the Council at adjudications with London Tribunals.
Providing excellent customer service, including cover for our Customer Service Officer role as needed.
What we’re looking for:
Strong understanding of the Traffic Management Act 2004 and related legislation.
Excellent written and verbal communication skills.
Organised and methodical approach with strong team-working abilities.
Proficiency with IT systems (MS Office and parking databases).
Ability to work independently and make informed decisions based on policy.
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
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Parking Services Officer employer: VOX Consultants Careers
As a Building Safety Manager with our Local Authority in South East London, you will be part of a dedicated team committed to ensuring the safety and compliance of residential buildings. We offer a collaborative work culture that values your expertise and provides opportunities for professional growth, including mentorship and engagement with key stakeholders like the Building Safety Regulator. Join us to make a meaningful impact in the community while enjoying competitive pay and a supportive environment.
