Job Title: Parking Services Officer
Contract: 3 to 6 month ongoing contract
Salary: £28.42 p/hr umbrella
Work Arrangements: Mon to Fri 9am to 5pm (Mostly remote but an office presence will be required when requested)
What you’ll be doing:
- Investigating and responding to challenges, representations, and appeals relating to Penalty Charge Notices (PCNs).
- Administering parking bay suspensions, waivers, and dispensations.
- Supporting financial processes, including PCN reconciliation and liaison with enforcement agents.
- Preparing cases and representing the Council at adjudications with London Tribunals.
- Providing excellent customer service, including cover for our Customer Service Officer role as needed.
What we’re looking for:
- Strong understanding of the Traffic Management Act 2004 and related legislation.
- Excellent written and verbal communication skills.
- Organised and methodical approach with strong team-working abilities.
- Proficiency with IT systems (MS Office and parking databases).
- Ability to work independently and make informed decisions based on policy.
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Parking Services Officer in London employer: VOX Consultants Careers
As a Building Safety Manager with our Local Authority in South East London, you will be part of a dedicated team committed to ensuring the safety and compliance of residential buildings. We offer a collaborative work culture that values your expertise and provides opportunities for professional growth, including mentorship and engagement with key stakeholders like the Building Safety Regulator. Join us to make a meaningful impact in the community while enjoying competitive pay and a supportive environment.
