At a Glance
- Tasks: Manage leasehold services, calculate charges, and support homeowners with queries.
- Company: Dynamic housing team in East London focused on community support.
- Benefits: Competitive pay, hybrid working, and a supportive team environment.
- Other info: Join a collaborative team with opportunities for professional growth.
- Why this job: Make a difference in people's lives while developing your skills in housing management.
- Qualifications: Experience in leasehold management and Section 20 consultations is essential.
The predicted salary is between 27 - 27 £ per hour.
Homeownership Officer
Location
East London
Rate
£27 per hour umbrella
Contract
3-month ongoing contract
Working Pattern
Monday to Friday
Working Arrangement
Hybrid – usually Tuesdays in the office, with the rest working from home
We are currently recruiting for an experienced Homeownership / Leasehold Management Officer to join a housing team in East London on a 3-month ongoing contract.
Leasehold Management experience is essential, and candidates must have proven experience undertaking Section 20 consultations.
Key Responsibilities
- Calculate, notify and bill estimated and actual service charges, including major works, shared ownership rent and ground rent.
- Ensure charges are calculated and recovered in accordance with the terms of individual leases and relevant legislation.
- Undertake Section 20 consultations under the Landlord and Tenant Act 1985 (as amended), ensuring full compliance with legislation and lease requirements.
- Provide advice, information and guidance to leaseholders, shared owners and housing staff on service charges, major works, lease terms and relevant legislation.
- Deal effectively with enquiries, disputes and challenges relating to service charges and major works.
- Liaise with relevant internal teams to resolve complex homeowner queries.
- Assist Collection Officers in maximising the recovery of homeowner rents, service charges, major works and other related income.
- Maintain accurate records and ensure financial information is processed correctly.
- Support the financial viability of the Housing Revenue Account (HRA).
Essential Experience To be considered for this role, you must have
- Proven leasehold management experience within a housing association or local authority environment.
Essential experience of Section 20 consultation and the requirements of the Landlord and Tenant Act 1985.
- Strong knowledge of service charges, major works and leasehold legislation.
- Experience dealing with leaseholders and shared owners.
- Experience handling service charge enquiries, disputes and challenges.
- Understanding of rent, service charge and major works recovery.
- Excellent communication, customer service and organisational skills.
- Ability to manage a varied workload and work accurately to deadlines.
Please note: Section 20 consultation experience and leasehold management experience are essential for this position.
Homeownership officer in London employer: VOX Consultants Careers
As a Building Safety Manager with our Local Authority in South East London, you will be part of a dedicated team committed to ensuring the safety and compliance of residential buildings. We offer a collaborative work culture that values your expertise and provides opportunities for professional growth, including mentorship and engagement with key stakeholders like the Building Safety Regulator. Join us to make a meaningful impact in the community while enjoying competitive pay and a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Homeownership officer in London
✨Get Involved with Local Real Estate Events
In the real estate game, networking is key! Attend local property expos, open houses or even community planning meetings. This is where you can meet industry professionals and get your name out there, plus you might hear about temporary roles before they're even advertised!
✨Check Out Property Management Companies
Temporary roles in real estate often pop up with property management companies, especially during busy seasons. Reach out directly to firms in your area to ask about short-term opportunities. Sometimes, a friendly face can get you in quicker than an application!
✨Leverage Social Media for Instant Opportunities
Get active on platforms like Instagram and Facebook, where real estate agents often post about temporary roles. Join local groups or follow real estate pages for the latest job posts and networking chances. You’ll be surprised how many gems you can find just by scrolling!
✨Apply Through VOX Consultants Careers for a Kickstart!
Don’t forget to check out our site for temporary roles at VOX Consultants Careers. We regularly list positions that you might miss elsewhere. It’s a great way to get started in the industry – who knows where it could lead you?
We think you need these skills to ace Homeownership officer in London
Some tips for your application 🫡
Show Off Your Relevant Experience:When applying to VOX Consultants Careers for a temporary role in real estate, make sure you highlight any relevant experience you’ve got. Whether it's internships, part-time roles, or even coursework related to property management or market analysis, we want to see how you've engaged with the industry. Specifics about your tasks and achievements can really make your application stand out.
Highlight Your Local Market Knowledge:For a position in real estate, it’s crucial to demonstrate your understanding of the local market. This could mean referencing any studies or projects you've done about property trends in the area or any relevant certifications. Let us know why you care about the local landscape, as this shows that you've got a genuine interest in the role.
Keep It Concise but Engaging:For a temporary role, we know there's often a lot to unpack. So make sure your CV is clear, concise, and packed with the most relevant info. Stick to bullet points and focus on achievements that directly tie back to what the role requires. We want to see what you can bring to the table quickly and efficiently.
Don’t Forget the Cover Letter:Although it’s a temporary gig, your cover letter is still super important. Use it to express your enthusiasm for working with VOX Consultants Careers and what you hope to gain from this experience. Tell us how this opportunity fits into your career trajectory and why you're excited about the real estate sector specifically. Your passion could be your best asset!
How to prepare for a job interview at VOX Consultants Careers
✨Know Your Market
In real estate, it’s crucial to have a solid understanding of the local market trends. Dive into recent sales data and property values in the area where VOX Consultants Careers operates. Being able to talk knowledgeable about the market shows that you’re not just looking for any job, but that you're genuinely interested in the role and ready to contribute right away.
✨Brush Up on Negotiation Skills
As a temporary hire in real estate, you’ll likely deal with clients and other agents who want results quickly. We suggest preparing for some negotiation scenarios in the interview. Be ready to showcase your approach to client discussions and how you can find win-win situations—this is key for success in real estate and will set you apart from other candidates.
✨Showcase Your Flexibility
Since this is a temporary role, we want to emphasise showcasing your adaptability. Be prepared to discuss how you can hit the ground running and adjust to the fast-paced, ever-changing nature of the real estate sector. Highlight any past experiences where you had to think on your feet or manage multiple tasks simultaneously.
✨Prepare a Portfolio of Listings
Even though it's a temporary position, having a portfolio of properties or listings you’ve worked with can make a huge impact. Bring examples that highlight your marketing strategies, client interactions, or successful deals. This tangible evidence of your abilities in real estate will help make a memorable impression on VOX Consultants Careers.
