At a Glance
- Tasks: Support customers via chat and phone, solving issues and creating helpful tutorials.
- Company: VoucherCart, a dynamic B2B SaaS company based in Edinburgh.
- Benefits: Competitive salary of £25-30K, plus opportunities for growth and development.
- Other info: Be part of a collaborative environment focused on continuous improvement.
- Why this job: Join a tech-savvy team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and a background in technology are essential.
The predicted salary is between 25000 - 30000 £ per year.
VoucherCart in Edinburgh is looking for a Customer Support Specialist to assist customers through chat and phone support, addressing issues directly and documenting tutorials. You'll work closely with customers to enhance their experience and facilitate solution-oriented feedback. The role requires a strong communicator with a technology background, and you will be involved in troubleshooting and continuous improvement processes. A salary between £25-30K is offered depending on experience.
B2B SaaS Customer Support & Onboarding Specialist in Edinburgh employer: VoucherCart
VoucherCart is an exceptional employer located in the vibrant city of Edinburgh, offering a dynamic work culture that prioritises employee growth and development. With a focus on innovation and customer satisfaction, employees benefit from comprehensive training, collaborative teamwork, and opportunities to contribute to meaningful projects, all while enjoying a competitive salary and a supportive environment.
