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For Companies At a Glance
- Tasks: Manage client relationships and oversee performance marketing projects.
- Company: Fast-growing performance media and creative agency with a dynamic culture.
- Benefits: Competitive salary, hybrid work, and opportunities for personal development.
- Other info: Gain exposure to diverse projects and grow your career in a thriving agency.
- Why this job: Make a real impact while collaborating with talented teams in a supportive environment.
- Qualifications: 4+ years in performance marketing and exceptional communication skills.
The predicted salary is between 36000 - 60000 £ per year.
About Vouch Global
At Vouch Global, we are a dynamic, fast-growing performance media and creative agency. We specialise in connecting the dots between people, digital experiences, and results through data-informed paid media, creative iteration, and technology.
The Role
We are seeking an exceptional Performance Manager to join our team who thrives off a client facing role. We are looking for someone who strives for excellence, not mediocrity. As a small business, we expect our team members to be adaptable and proactive, willing to "muck in" and support various aspects of the business beyond their core responsibilities. This approach offers unparalleled learning opportunities and exposure to all facets of our operations.
Key Responsibilities
- Client Relationship Management: You’ll be the primary point of contact for your clients - not just managing relationships, but nurturing partnerships that make both you and Vouch indispensable.
- Strong Performance Marketing Background: Minimum of 4+ years of hands-on experience with core channels including Google, Meta, and TikTok. Experience with additional platforms is highly desirable.
- Project Oversight: Coordinate with internal teams to ensure timely and successful delivery of services, adhering to client specifications and objectives.
- Strategic Planning: Develop and implement account strategies that align with client goals, identifying opportunities for growth and improvement.
- Problem Solving: Address and resolve client issues promptly, ensuring satisfaction and retention.
- Collaboration: Work closely with cross-functional teams, including creative, media, and analytics, to deliver integrated solutions.
- Business Development: Identify and pursue opportunities for upselling and cross-selling additional services to existing clients.
- Operational Support: As part of a small, agile team, you’ll be expected to pitch in across the business.
What We’re Looking For
- Proven experience in performance management in an agency.
- Minimum of 4+ years of hands-on experience with core channels including Google, Meta, and TikTok.
- Exceptional communication and interpersonal skills.
- A proactive, can-do attitude with a willingness to roll up your sleeves and get involved in all aspects of agency life.
- Organised and detail-oriented, with strong project management skills.
- A strategic thinker with a commercial mindset.
- Comfortable with data and reporting.
- A team player who thrives in a fast-paced, ever-evolving environment.
- A hunger for excellence and continuous learning.
What You’ll Gain
- Exposure to a wide range of disciplines and projects across the agency.
- Opportunity to make a real impact in a growing business.
- Collaborative, transparent work culture with a high standard of excellence.
- Supportive leadership who value initiative, input, and personal development.
Details
- Start Date: ASAP
- Location: Hybrid
- Salary: Competitive, dependent on experience
How to Apply
Send your CV and a short note about why you’re the right fit for Vouch Global.
Digital Performance Manager in London employer: Vouch Global
Contact Detail:
Vouch Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Performance Manager in London
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Vouch Global's projects and values. This way, you can show off your knowledge and passion for what they do, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with their needs, especially your performance marketing background. Confidence is key!
✨Tip Number 3
Show your personality! Vouch Global values genuine connections, so don’t be afraid to let your character shine through during the interview. Share stories that highlight your adaptability and proactive attitude – it’ll help build that trust they’re looking for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Digital Performance Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Digital Performance Manager role. Highlight your performance marketing background and any relevant client management experience to show us you’re the perfect fit!
Craft a Compelling Cover Note: In your cover note, tell us why you’re excited about joining Vouch Global. Share specific examples of how you've built trust-based relationships with clients and how you’ve tackled challenges in your previous roles.
Show Off Your Data Skills: Since we love data-informed decisions, don’t forget to mention your comfort with data and reporting. Give us examples of how you’ve used insights to drive performance and achieve client goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Vouch Global
✨Know Your Stuff
Make sure you brush up on your performance marketing knowledge, especially around Google, Meta, and TikTok. Be ready to discuss specific campaigns you've worked on and the results they achieved. This will show that you not only have the experience but also understand how to leverage these platforms effectively.
✨Build Rapport
Since client relationship management is key for this role, practice building rapport during your interview. Think of ways to connect with your interviewer, perhaps by sharing a relevant story or insight about the industry. This will demonstrate your ability to foster genuine connections, which is invaluable in a client-facing position.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in past roles. Whether it was resolving a client issue or improving a campaign's performance, be ready to explain your thought process and the outcomes. This will highlight your proactive attitude and strategic thinking, both of which are crucial for success at Vouch Global.
✨Be Adaptable
Vouch Global values team members who can 'muck in' across various aspects of the business. During your interview, express your willingness to take on diverse tasks and learn new skills. Share experiences where you've stepped outside your comfort zone, as this will showcase your adaptability and eagerness to grow within the company.