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- Tasks: Lead global trading for TOPSHOP and TOPMAN, optimising sales across online and offline channels.
- Company: Join iconic British fashion brands with 60 years of heritage, now part of ASOS.
- Benefits: Enjoy employee discounts, personal development, flexible benefits, and 25 days annual leave.
- Why this job: Be part of a dynamic team driving growth in a fast-paced fashion environment.
- Qualifications: Proven e-commerce experience, strong analytical skills, and a passion for fashion required.
- Other info: Opportunity to influence senior stakeholders and lead a dedicated cross-functional team.
The predicted salary is between 72000 - 108000 £ per year.
We are seeking a digitally focused Commercial operator to optimise the TOPSHOP & TOPMAN trading approach globally as the brands enter their next phase of growth. The role will build the brands trading calendar for core geographies, assessing the competitive backdrop and market idiosyncrasies and designing and implementing commercial actions to communicate our product and brand messages and increase full price sales. The role is based in our London HQ, reports directly to the Managing Director, TOPSHOP & TOPMAN, and works closely with the TSTM Product, Marketing, and Performance & Insights teams.
You Will
- Be responsible for the global trading operation of the Topshop and Topman brands across offline and online channels including Topshop.com and ASOS.com.
- Work closely with TSTM Performance & Insights team to develop and monitor customer KPIs, sales, and profit contributions.
- Combine a fashion and brand-driven mindset with a data-obsessed approach to define and analyse our global trading strategy.
- Adapt onsite navigation and content according to customer behaviour and seasonality to optimise the customer experience and drive full-price sell-through.
- Collaborate with Customer & Marketing team to maximise ROI of marketing activities.
- Determine and implement regional merchandising, pricing, and promotional strategies.
- Provide input on local market preferences into the category planning and buying process.
- Monitor and benchmark performance across all customer touchpoints and identify opportunities for improvement.
- Be a strong coach and manager, demonstrating exceptional cross-functional leadership and influencing skills.
TOPSHOP and TOPMAN are iconic British fashion brands with 60 years of heritage. Headquartered in London, the brands have over 2 million customers globally through the ASOS platform and generate approximately £200m in sales. Our mission is to unlock the best of fashion for everyone, with creativity and innovation at our core. Following a Joint Venture between ASOS and HEARTLAND in October 2024, ASOS is creating a dedicated, standalone cross-functional team to unlock the growth potential of TOPSHOP and TOPMAN. The brands will benefit from ASOS infrastructure and resources while maintaining creative freedom and agility. In the next 12 months, TOPSHOP and TOPMAN will expand their offline and online retail presence, including launching Topshop.com and new wholesale partnerships.
We are looking for exceptional candidates with the following strengths:
- Proactive, inquisitive, analytical, results-oriented, and experienced in utilizing data for decision-making.
- Strategic commercial thinking; ability to translate customer needs and opportunities into a sound commercial plan for short and long-term results.
- Strong communication and relationship-building skills, with confidence to influence senior stakeholders.
- Proven international e-commerce experience in a customer-focused, commercial leadership role.
- Preference for fashion brand experience.
- Deep knowledge of trends, customer needs, and the competitive landscape.
- Proven ability to drive operational execution as a hands-on commercial operator.
- Experience in leading and developing teams, providing inspirational leadership and coaching.
- Exceptional communication skills, capable of producing and presenting concise, informative presentations for senior management.
- Strong analytical and conceptual skills.
- A fast thinker, proactive in achieving stretch goals in a dynamic, fast-paced environment.
Whats in it for you?
- Employee discount (hello ASOS discount!)
- Personal development opportunities through ASOS Develops
- Employee sample sales
- Access to extensive LinkedIn learning resources
- 25 days paid annual leave plus an extra celebration day
- Discretionary performance-related bonus scheme
- Private medical care scheme
- Flexible benefits allowance, which can be taken as cash or used towards other benefits
Seniority level: Director
Employment type: Full-time
Job function: Other
Industries: International Trade and Development
Contact Detail:
Votresommelier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TOPSHOP/ TOPMAN - Head of Global Trade (London)
✨Tip Number 1
Familiarise yourself with the latest trends in global fashion retail, especially those affecting TOPSHOP and TOPMAN. Understanding the competitive landscape will help you articulate how your experience aligns with their strategic goals during discussions.
✨Tip Number 2
Network with professionals in the fashion and e-commerce sectors. Attend industry events or webinars to connect with individuals who may have insights into the company culture and expectations for the Head of Global Trade role.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to drive commercial decisions in previous roles. Being able to demonstrate your analytical skills and results-oriented mindset will be crucial in showcasing your fit for this position.
✨Tip Number 4
Research the recent developments and future plans of ASOS regarding TOPSHOP and TOPMAN. Showing that you are informed about their joint venture and growth strategies will highlight your genuine interest in the role and the brands.
We think you need these skills to ace TOPSHOP/ TOPMAN - Head of Global Trade (London)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Head of Global Trade position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in global trade, e-commerce, and commercial strategy. Use specific examples that demonstrate your analytical skills and ability to drive results in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your strategic thinking abilities. Mention how you can contribute to TOPSHOP and TOPMAN's growth and how your previous experiences have prepared you for this role.
Highlight Leadership Experience: Since the role requires strong leadership skills, be sure to include examples of how you've successfully led teams or projects in the past. Emphasise your ability to influence stakeholders and drive operational execution.
How to prepare for a job interview at Votresommelier
✨Show Your Data-Driven Mindset
Since the role requires a data-obsessed approach, be prepared to discuss how you've used data to inform your trading strategies in previous roles. Bring specific examples of KPIs you've monitored and how they influenced your decisions.
✨Demonstrate Your Fashion Knowledge
As this position is with iconic fashion brands, showcase your understanding of current trends and customer preferences in the fashion industry. Be ready to discuss how you would adapt strategies based on these insights.
✨Highlight Your Leadership Skills
The role involves managing teams and influencing senior stakeholders. Prepare to share examples of how you've successfully led teams, provided coaching, and built relationships across functions in your past experiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your strategic thinking and problem-solving abilities. Think about potential challenges the brands might face in global trade and how you would address them, demonstrating your proactive and results-oriented mindset.
