Head of Quality Improvement and Assurance
Head of Quality Improvement and Assurance

Head of Quality Improvement and Assurance

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead quality strategy and ensure top-notch standards in fashion materials and supplier compliance.
  • Company: Join ASOS, a leading online fashion retailer known for its innovative approach and vibrant culture.
  • Benefits: Enjoy employee discounts, personal development opportunities, flexible benefits, and 25 days paid leave.
  • Why this job: Be part of a dynamic team driving change and enhancing customer satisfaction through quality improvement.
  • Qualifications: Must have significant experience in fashion quality assurance and strong leadership skills.
  • Other info: Explore #InsideASOS on social media to see the exciting work culture.

The predicted salary is between 43200 - 72000 £ per year.

As part of the Sourcing and Technical leadership team, the Head of Quality Improvement and Assurance will drive end-to-end quality strategy, ensuring best-in-class standards in materials, fit, construction, and supplier compliance. They will oversee QA processes, defect prevention, return rate reduction, and supplier incentives for consistent high-quality output, leveraging data-driven insights to enhance product durability and customer satisfaction.

You will...

  • Define and enforce quality & fit benchmarks aligned with industry leaders
  • Lead QA & QC processes (supplier audits, batch testing, real-time defect tracking)
  • Oversee fabric & garment testing, pre-shipment inspections, and lab compliance
  • Develop supplier incentives for quality consistency and accountability
  • Improve speed-to-market while maintaining quality standards
  • Implement data-driven monitoring and AI-powered defect detection
  • Track KPIs: defect rates, first-pass approval rates, return reasons, and supplier compliance
  • Lead and build a strong Quality Improvement and Assurance team, providing clear direction and development to the team and encouraging collaborative ways of working
  • Motivate and engage the team through recognition and regular feedback
  • Lead and drive business-wide initiatives and projects, positively influencing and championing change
  • Build and leverage relationships with a network of appropriate internal and external stakeholders to deliver and evolve strategy.

About You

  • A confident leader with significant industry experience in fashion quality assurance & improvement
  • Expertise in garment construction, fabric, fit, and supplier management
  • Strong background in QA automation, compliance, and real-time monitoring tools
  • Data-driven, proactive, and collaborative across buying, design, and logistics
  • Excellent communication, stakeholder management and influencing skills
  • An effective and inclusive management style, role modelling positive behaviours and providing the team with clear direction and development

What's in it for you?

  • Employee discount (hello ASOS discount!)
  • ASOS Develops (personal development opportunities across the business)
  • Employee sample sales
  • Access to a huge range of LinkedIn learning materials
  • 25 days paid annual leave + an extra celebration day for a special moment
  • Discretionary bonus scheme
  • Private medical care scheme
  • Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits

Why take our word for it? Search #InsideASOS on our socials to see what life at ASOS is like.

Head of Quality Improvement and Assurance employer: Votre Sommelier

ASOS is an exceptional employer, offering a vibrant work culture that champions innovation and collaboration within the fashion industry. As the Head of Quality Improvement and Assurance, you will benefit from extensive personal development opportunities, a generous employee discount, and a flexible benefits allowance tailored to your needs. With a commitment to recognising and nurturing talent, ASOS fosters an environment where you can thrive, driving meaningful change while enjoying a healthy work-life balance.
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Contact Detail:

Votre Sommelier Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Quality Improvement and Assurance

✨Tip Number 1

Familiarise yourself with the latest trends and technologies in quality assurance, particularly in the fashion industry. Understanding AI-powered defect detection and real-time monitoring tools will give you an edge in discussions during interviews.

✨Tip Number 2

Network with professionals in the fashion quality assurance field. Attend industry events or webinars to connect with potential colleagues and learn about their experiences, which can provide valuable insights for your application.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully led QA processes or improved quality standards in previous roles. Highlighting your leadership experience and data-driven decision-making will resonate well with the hiring team.

✨Tip Number 4

Research StudySmarter's values and culture to align your approach with what we stand for. Demonstrating that you share our commitment to quality and collaboration will make a strong impression during the interview process.

We think you need these skills to ace Head of Quality Improvement and Assurance

Quality Assurance Expertise
Garment Construction Knowledge
Fabric and Fit Assessment
Supplier Management Skills
QA Automation Proficiency
Compliance Monitoring
Real-Time Defect Tracking
Data-Driven Decision Making
Stakeholder Management
Effective Communication Skills
Team Leadership and Development
Project Management
Collaboration Across Departments
KPI Tracking and Analysis
Change Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in quality assurance and improvement, particularly in the fashion industry. Emphasise your expertise in garment construction, fabric, fit, and supplier management.

Craft a Compelling Cover Letter: In your cover letter, demonstrate your leadership skills and how you have successfully driven quality strategies in previous roles. Use specific examples to showcase your data-driven approach and collaborative work style.

Highlight Relevant Achievements: When detailing your work history, focus on quantifiable achievements related to quality improvement, such as reduced defect rates or successful implementation of QA automation tools. This will show your impact in previous positions.

Showcase Communication Skills: Since excellent communication and stakeholder management are key for this role, include examples of how you've effectively influenced and engaged teams or stakeholders in past projects. This will demonstrate your fit for the position.

How to prepare for a job interview at Votre Sommelier

✨Showcase Your Leadership Skills

As the Head of Quality Improvement and Assurance, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've successfully led teams in the past, particularly in quality assurance and improvement contexts. Highlight your ability to motivate and engage team members through recognition and feedback.

✨Understand the Industry Standards

Familiarise yourself with the latest industry standards in fashion quality assurance. Be ready to discuss how you would define and enforce quality benchmarks that align with these standards. This shows your commitment to maintaining best-in-class practices.

✨Emphasise Data-Driven Decision Making

Since the role involves leveraging data-driven insights, be prepared to discuss your experience with QA automation and real-time monitoring tools. Share specific examples of how you've used data to improve product durability and customer satisfaction in previous roles.

✨Build Relationships and Influence Stakeholders

The ability to build relationships with internal and external stakeholders is crucial. Think of instances where you've successfully influenced change or collaborated with different departments. This will demonstrate your stakeholder management skills and your proactive approach to driving quality initiatives.

Head of Quality Improvement and Assurance
Votre Sommelier
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  • Head of Quality Improvement and Assurance

    London
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-05-24

  • V

    Votre Sommelier

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