At a Glance
- Tasks: Service, repair, and maintain vehicles to ensure customer satisfaction.
- Company: Join Vospers, a family-run motor dealer group in the South West.
- Benefits: Enjoy great perks like holiday accrual, life insurance, and discounts.
- Other info: Long-term career growth with a company that values its people.
- Why this job: Be part of a supportive team and develop your skills in a dynamic environment.
- Qualifications: Experience in vehicle maintenance and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That’s why we offer a supportive working environment, career prospects, and great benefits, including:
- Holiday accrual scheme & paid day off for your birthday
- Life Insurance Scheme
- Full range of motor discounts for service, sales & parts
- Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
- Bike to work Scheme
- Professional development and recognition programme
- On-line discount site & life planning services
- Staff & Customer Referral schemes
Job Purpose:
The main purpose of a Vospers Vehicle Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.
Core Duties:
- To carry out servicing, maintenance and repairs to customers vehicles.
- To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
- Take an active part in creating a positive team environment.
- To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
- To maintain and develop skill levels in all aspects of repair, service and maintenance.
Carrying out Servicing, Repair and Maintenance Work:
- Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
- Plan and carry out servicing work in a systematic and efficient manner to achieve completion within a satisfactory period of time.
- Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
- If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
- Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required.
- Road test vehicles and diagnose problems as and when necessary.
- Ensure that all paperwork is completed accurately and promptly.
General Activity:
- Keep up to date with all product knowledge of entire range and comparable product ranges of Vospers competitors.
- Work with your Line Manager and Senior Management Team in discussing the needs of Vospers and the rest of the team.
- Work with your Line Manager and Senior Management Team following all processes and procedures that are put in place.
- Attend team meetings with a positive approach.
- Help to promote and provide a positive working environment for all, encapsulating the Vospers Core Values and Mission Statement.
Location: Truro, Cornwall
Salary: Dependent on experience and qualifications to be discussed at interview
Hours: Monday to Friday, with Saturdays on a rota
Care - Accountability - Performance - Respect - Integrity
We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.
Vospers Motor House is a Disability Confident Employer. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
Vehicle Technician (Multiple Roles) in Truro employer: Vospers
Vospers is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work environment in Truro, Cornwall. With a strong focus on career growth, comprehensive benefits including a holiday accrual scheme, life insurance, and professional development programmes, Vospers fosters a culture of respect and accountability, ensuring that every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Technician (Multiple Roles) in Truro
✨Tip Number 1
Get to know Vospers! Research the company culture and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for hands-on assessments. As a Vehicle Technician, you might be asked to demonstrate your skills. Brush up on your technical knowledge and practice common repair tasks to impress during practical tests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the Vospers family.
We think you need these skills to ace Vehicle Technician (Multiple Roles) in Truro
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Vehicle Technician at Vospers and how you can contribute to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Vospers
✨Know Your Stuff
Make sure you brush up on your technical knowledge about vehicle servicing and repairs. Familiarise yourself with common issues and solutions, as well as Vospers' specific services and values. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Team Spirit
Vospers values a positive team environment, so be prepared to discuss how you've contributed to teamwork in previous roles. Share examples of how you've collaborated with colleagues or helped create a supportive atmosphere, as this aligns with their core values.
✨Customer Focus is Key
Since customer satisfaction is a priority for Vospers, think of instances where you've gone above and beyond for customers. Be ready to explain how you handle customer interactions, especially when diagnosing vehicle problems, to demonstrate your commitment to excellent service.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, or the specific challenges faced by the team. This not only shows your enthusiasm for the position but also helps you gauge if Vospers is the right fit for you.
