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For Companies At a Glance
- Tasks: Service, repair, and maintain vehicles to ensure customer satisfaction.
- Company: Join Vospers, a family-run motor dealer group in the South West.
- Benefits: Enjoy a £3,000 sign-on bonus, holiday accrual, and discounts on services.
- Other info: Great career growth opportunities with long-term staff retention.
- Why this job: Be part of a supportive team and develop your skills in a dynamic environment.
- Qualifications: Experience in vehicle maintenance and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
*£3,000 sign on bonus* - £1,000 paid at three months, £1,000 on successful completion of six month-probation and £1,000 paid at twelve months completed service.
About Us
Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including:
- Holiday accrual scheme & paid day off for your birthday
- Full range of motor discounts for service, sales & parts
- Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
- Bike to work Scheme
- Professional development and recognition programme
- On-line discount site & life planning services
- Staff & Customer Referral schemes
The Role
The main purpose of a Vospers Vehicle Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.
Key Responsibilities & Accountability
- To carry out servicing, maintenance and repairs to customers vehicles.
- To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
- Take an active part in creating a positive team environment.
- To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
- To maintain and develop skill levels in all aspects of repair, service and maintenance.
- Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
- Plan and carry out servicing work in a systematic and efficient manner to achieve completion within a satisfactory period of time.
- Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
- If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
- Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required.
- Road test vehicles and diagnose problems as and when necessary.
- Ensure that all paperwork is completed accurately and promptly.
Location: St Austell, Cornwall
Salary: Dependent on Experience and Qualifications, to be discussed at interview
Hours: Monday to Friday with Saturday on a 1 in 2 rota
Care - Accountability - Performance - Respect Integrity
We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.
No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
Vehicle Technician | St Austell | £3,000 sign on bonus employer: Vospers
Contact Detail:
Vospers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Technician | St Austell | £3,000 sign on bonus
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. You never know who might have a lead on a Vehicle Technician role at Vospers or elsewhere.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on freelance work to keep your skills sharp. This not only boosts your CV but also shows potential employers that you're proactive and passionate about your craft.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to vehicle maintenance and repair. Show them you know your stuff and can handle customer interactions with ease!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join the Vospers family directly.
We think you need these skills to ace Vehicle Technician | St Austell | £3,000 sign on bonus
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for vehicles and the role shine through. We want to see that you genuinely care about delivering top-notch service and making customers happy!
Tailor Your CV: Make sure your CV is tailored to the Vehicle Technician role. Highlight relevant experience and skills that match what we're looking for. This helps us see how you'd fit right in with our team at Vospers.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vospers
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle servicing and repairs. Familiarise yourself with common issues and solutions, as well as the latest tools and technologies in the industry. This will show that you're not just passionate about cars but also well-informed.
✨Showcase Your Customer Skills
Since you'll be interacting with customers, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated with customers in the past, especially when explaining technical issues. This will highlight your ability to enhance customer satisfaction.
✨Team Player Vibes
Vospers values a positive team environment, so be ready to discuss your experiences working in teams. Share specific instances where you contributed to a team goal or helped a colleague out. This will show that you can fit into their culture and contribute positively.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the training and development opportunities available, or ask about the team dynamics. This shows your genuine interest in the role and helps you assess if Vospers is the right fit for you.