Senior Parts Advisor: Drive Parts Sales & Customer Success

Senior Parts Advisor: Drive Parts Sales & Customer Success

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers in finding the right parts and boost sales opportunities.
  • Company: Leading motor dealer group in Torbay with a focus on customer success.
  • Benefits: Competitive pay, supportive team environment, and opportunities for growth.
  • Why this job: Join a dynamic team and make a real difference in customer satisfaction.
  • Qualifications: Experience in motor trade parts and strong communication skills.
  • Other info: Diverse workplace that values equality and encourages all qualified applicants.

The predicted salary is between 36000 - 60000 £ per year.

A leading motor dealer group in Torbay is seeking a Senior Parts Advisor to assist customers, identify the correct parts, and maximize sales opportunities. The ideal candidate will have motor trade parts experience, be computer literate, and have the ability to make outbound calls efficiently. This role requires collaboration with team members and maintaining a high standard of service. The company is committed to diversity and equality, encouraging applications from all qualified persons.

Senior Parts Advisor: Drive Parts Sales & Customer Success employer: Vospers

As a leading motor dealer group in Torbay, we pride ourselves on fostering a dynamic work environment that values collaboration and customer success. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for advancement within the company. With a focus on diversity and equality, we ensure that all team members feel valued and empowered to contribute to our thriving workplace culture.
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Contact Detail:

Vospers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Parts Advisor: Drive Parts Sales & Customer Success

✨Tip Number 1

Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Senior Parts Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, highlight your motor trade parts experience and how you've maximised sales opportunities in the past. Be ready to share specific examples that demonstrate your expertise.

✨Tip Number 3

Practice makes perfect! Before any interviews, do some mock calls to get comfortable with discussing parts and customer service scenarios. This will help you sound confident and knowledgeable when it counts.

✨Tip Number 4

Don't forget to apply through our website! We’re all about making the application process smooth and easy. Plus, it shows you're genuinely interested in joining our team and contributing to our commitment to diversity and equality.

We think you need these skills to ace Senior Parts Advisor: Drive Parts Sales & Customer Success

Motor Trade Parts Experience
Customer Service Skills
Sales Skills
Computer Literacy
Outbound Calling
Team Collaboration
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your motor trade parts experience in your application. We want to see how your background aligns with the role, so don’t hold back on sharing relevant examples!

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without any fluff.

Tailor Your Application: Take a moment to tailor your application to the job description. Mention how you can assist customers and maximise sales opportunities, as this is key for us in finding the right fit for our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Vospers

✨Know Your Parts Inside Out

Make sure you brush up on your motor trade parts knowledge before the interview. Familiarise yourself with common parts, their functions, and how they fit into various vehicles. This will not only help you answer technical questions but also show your passion for the industry.

✨Showcase Your Customer Service Skills

Prepare examples of how you've successfully assisted customers in the past. Think about specific situations where you identified a customer's needs and provided the right solutions. This will demonstrate your ability to maximise sales opportunities while maintaining high service standards.

✨Practice Your Outbound Call Techniques

Since the role involves making outbound calls, practice your phone etiquette and sales pitch. You could even role-play with a friend or family member to get comfortable. Highlight your ability to communicate clearly and effectively during the interview.

✨Emphasise Team Collaboration

Be ready to discuss how you work within a team. Share examples of past experiences where collaboration led to success. This will show that you understand the importance of teamwork in achieving customer satisfaction and driving sales.

Senior Parts Advisor: Drive Parts Sales & Customer Success
Vospers

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