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For Companies At a Glance
- Tasks: Service, repair, and maintain vehicles to ensure customer satisfaction.
- Company: Vospers, a family-run leading motor dealer group in the Southwest.
- Benefits: 30 days annual leave, birthday off, motoring discounts, and professional development.
- Why this job: Join a supportive team and develop your skills in a dynamic environment.
- Qualifications: Experience in vehicle maintenance and a passion for customer service.
- Other info: Diversity is valued; we encourage applications from all backgrounds.
The predicted salary is between 25000 - 42000 £ per year.
About Us
Vospers is a family run business and leading Southwest motor dealer group that believes in the importance of our people. That’s why we offer a supportive working environment, career prospects, and great benefits, including:
- 30 days annual leave (including bank holidays) increasing with length of service + a paid day off for your birthday!
- Full range of motoring discounts on MOTs, servicing, sales, and parts
- Access to an online platform with discounts across multiple retailers
- Paid sickness scheme
- Full range of employee assistance programmes and support services
- Cycle to Work scheme
- Professional development via our Motorv8 and Vospers 5 training schemes
- Manufacturer-specific training
- Generous staff and customer referral scheme
The Role
The main purpose of a Vospers Vehicle Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.
Key Responsibilities
- Carrying out Servicing, Repair and Maintenance Work
- Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
- Plan and carry out servicing work in a systematic and efficient manner to achieve completion within a satisfactory period of time.
- Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
- If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
- Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required.
- Road test vehicles and diagnose problems as and when necessary.
- Ensure that all paperwork is completed accurately and promptly.
Performing Duties in a Safe and Economical Manner
- Carry out all duties with the highest regard of safety, quality, care and cleanliness.
- Observe all Health and Safety Procedures.
- Maintain work area, tools and equipment in a clean and safe state at all times.
Work with Service Colleagues to create a successful team
- Inform Workshop Controller promptly of the need for any additional work and any repair difficulties so contact can be made with the customer.
- Advise Supervisors or Managers of any shortcomings in tools, equipment, systems or technical information.
- Instruct and train any trainee placed in your care in line with their needs and to Service Department standards.
- Respect your colleagues views and requests for assistance.
- Be constructive and helpful in discussions on new ideas that will improve procedures.
- Report anything that is damaged or suspicious circumstances to a manager immediately.
Location: Marsh Mills, Plymouth
Salary: Dependent on experience and qualifications, to be discussed at interview
Hours: Monday to Friday, with Saturday on a rota
Care - Accountability – Performance - Respect - Integrity
We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40 years service with the company. At Vospers, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in Vospers workforce. Vospers are a Disability Confident and Youth Friendly Employer. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
If you wish to discuss any aspect of this job vacancy, please do not hesitate to contact a member of the Vospers HR team at hr@vospers.com or 01752 636342.
Vehicle Technician | Plymouth employer: Vospers
Contact Detail:
Vospers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Technician | Plymouth
✨Tip Number 1
Get to know Vospers! Research the company culture and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for hands-on assessments. As a Vehicle Technician, you might be tested on your practical skills. Brush up on your technical knowledge and be ready to demonstrate your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the Vospers family.
We think you need these skills to ace Vehicle Technician | Plymouth
Some tips for your application 🫡
Show Your Passion for Vehicles: When writing your application, let us know why you love working with vehicles. Share any personal experiences or projects that highlight your skills and enthusiasm for the role of a Vehicle Technician.
Tailor Your CV to the Job: Make sure your CV reflects the key responsibilities mentioned in the job description. Highlight your experience in servicing, repairing, and maintaining vehicles, and don’t forget to mention any relevant training you've completed.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate applications that are easy to read and understand!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Vospers!
How to prepare for a job interview at Vospers
✨Know Your Stuff
Make sure you brush up on your vehicle knowledge and technical skills. Familiarise yourself with common repair issues and the latest technologies in the automotive industry. This will help you answer technical questions confidently and show that you're passionate about the role.
✨Show Off Your Customer Skills
Since you'll be interacting with customers, think of examples where you've successfully communicated complex information in a simple way. Prepare to discuss how you would handle customer queries or complaints, as this will demonstrate your commitment to customer satisfaction.
✨Be a Team Player
Vospers values teamwork, so be ready to talk about your experience working in a team environment. Share examples of how you've collaborated with colleagues to solve problems or improve processes, highlighting your respect for others' views and your willingness to help.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows that you're genuinely interested in Vospers and want to grow within the company. Plus, it gives you a chance to assess if it's the right fit for you!
