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- Tasks: Manage the Service Reception desk and ensure top-notch customer service.
- Company: Leading motor dealer group in South West, focused on accountability and integrity.
- Benefits: Supportive work environment with career growth opportunities and employee benefits.
- Why this job: Join a diverse team and make a real difference in customer satisfaction.
- Qualifications: Strong customer service skills and professionalism required.
- Other info: Exciting opportunity for those passionate about auto care.
The predicted salary is between 36000 - 60000 £ per year.
A leading South West motor dealer group is seeking a Senior Service Advisor in Plymouth to manage the Service Reception desk, ensuring excellent customer service and satisfaction.
The ideal candidate will maintain professionalism, handle customer inquiries, and oversee job card production.
This role offers a supportive working environment with opportunities for career growth and various employee benefits.
Join a company that values accountability, performance, and integrity, promoting diversity within the team.
Senior Service Advisor – Customer-Focused Auto Care in Plymouth employer: Vospers
Contact Detail:
Vospers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor – Customer-Focused Auto Care in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the auto care industry, especially those working at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and problem-solving. We all know that being a Senior Service Advisor means handling tricky situations, so show them you’ve got the skills to keep customers happy!
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-focused role. Make sure you look professional and approachable when you walk into that interview – it sets the tone for how they see you.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Service Advisor – Customer-Focused Auto Care in Plymouth
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to ensure customer satisfaction, especially in a fast-paced environment like auto care.
Be Professional and Personable: In your application, let your personality shine through while maintaining professionalism. We value integrity and accountability, so show us how you embody these traits in your work.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Senior Service Advisor role. We love seeing candidates who take this extra step.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Vospers
✨Know Your Stuff
Familiarise yourself with the company and its values. Understand their approach to customer service and how they handle inquiries. This will help you demonstrate your alignment with their focus on accountability and integrity during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your ability to manage a service reception desk and ensure customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, career growth opportunities, and how the company promotes diversity. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
✨Dress the Part
Make sure to dress professionally for the interview. A smart appearance reflects your seriousness about the position and aligns with the professionalism expected in a Senior Service Advisor role.
