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For Companies At a Glance
- Tasks: Service, repair, and maintain vehicles to ensure customer satisfaction.
- Company: Vospers, a family-run leading motor dealer group in the Southwest.
- Benefits: 30 days annual leave, discounts, paid birthday off, and professional development.
- Why this job: Join a supportive team and develop your skills in a dynamic environment.
- Qualifications: Experience in vehicle diagnostics and a passion for customer service.
- Other info: Diversity is valued; we encourage applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
About Us
Vospers is a family run business and leading Southwest motor dealer group that believes in the importance of our people. That’s why we offer a supportive working environment, career prospects, and great benefits, including:
- 30 days annual leave (including bank holidays) increasing with length of service + a paid day off for your birthday!
- Full range of motoring discounts on MOTs, servicing, sales, and parts
- Access to an online platform with discounts across multiple retailers
- Paid sickness scheme
- Full range of employee assistance programmes and support services
- Cycle to Work scheme
- Professional development via our Motorv8 and Vospers 5 training schemes
- Manufacturer-specific training
- Generous staff and customer referral scheme
The Role
The main purpose of a Vospers Diagnostic Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.
Core Duties
- To carry out servicing, maintenance and repairs to customers vehicles.
- To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
- Take an active part in creating a positive team environment.
- To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
- To maintain and develop skill levels in all aspects of repair, service and maintenance.
- Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
- Plan and carry out servicing work in a systematic and efficient manner to achieve completion within a satisfactory period of time.
- Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
- If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
- Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required.
- Road test vehicles and diagnose problems as and when necessary.
- Ensure that all paperwork is completed accurately and promptly.
Performing Duties in a Safe and Economical Manner
- Carry out all duties with the highest regard of safety, quality, care and cleanliness.
- Observe all Health and Safety Procedures.
- Maintain work area, tools and equipment in a clean and safe state at all times.
- Work with Service Colleagues to create a successful team.
- Inform Workshop Controller promptly of the need for any additional work and any repair difficulties so contact can be made with the customer.
- Advise Supervisors or Managers of any shortcomings in tools, equipment, systems or technical information.
Location Marsh Mills, Plymouth
Salary To be discussed at interview, dependant on qualifications and experience
Hours Full time Monday to Friday, with Saturday on a Rota
Care - Accountability – Performance - Respect - Integrity
We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40 years service with the company. At Vospers, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in Vospers workforce.
We are a Disability Confident and Youth Friendly Employer.
Equality Statement No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
Contact If you wish to discuss any aspect of this job vacancy, please do not hesitate to contact a member of the Vospers HR team at hr@vospers.com or 01752 636342.
Diagnostic Technician in Plymouth employer: Vospers
Contact Detail:
Vospers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Diagnostic Technician in Plymouth
✨Tip Number 1
Get to know Vospers! Research the company culture and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for hands-on assessments. As a Diagnostic Technician, you might be tested on your practical skills. Brush up on your technical knowledge and be ready to demonstrate your problem-solving abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Vospers family. Don’t miss out!
We think you need these skills to ace Diagnostic Technician in Plymouth
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Diagnostic Technician and how you can contribute to our team at Vospers.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience in servicing, maintenance, and repairs. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vospers
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle diagnostics and repairs. Familiarise yourself with common issues and solutions, as well as the specific tools and equipment used at Vospers. This will show that you're not just a technician, but someone who is genuinely passionate about the work.
✨Showcase Your Team Spirit
Vospers values a positive team environment, so be prepared to discuss how you've contributed to teamwork in previous roles. Share examples of how you've collaborated with colleagues to solve problems or improve processes. This will demonstrate that you can fit into their culture and contribute positively.
✨Customer Interaction Skills
Since you'll be talking to customers about vehicle problems, practice how you would explain technical issues in simple terms. Highlight any past experiences where you've successfully communicated with customers, ensuring they felt informed and satisfied. This will show that you understand the importance of customer satisfaction.
✨Safety First Mindset
Vospers places a strong emphasis on health and safety, so be ready to discuss how you prioritise safety in your work. Share specific examples of how you've adhered to safety protocols in previous jobs, and express your commitment to maintaining a clean and safe work environment.
