At a Glance
- Tasks: Support the sales team in delivering an exceptional customer experience with commercial vehicles.
- Company: Join Vospers, a family-run business with a strong community spirit.
- Benefits: Enjoy 30 days annual leave, birthday off, and staff discounts on services.
- Other info: Great training opportunities and a friendly work environment await you.
- Why this job: Be part of a supportive team and grow your career in the automotive industry.
- Qualifications: Organised, detail-oriented, and a valid UK driving licence required.
At Vospers, we know our people are at the heart of our success. That's why we're proud that so many of our team choose to stay and grow with us - over 100 staff members have completed between 10 and 40 years of service. As a family-run business and one of the South West's leading motor dealer groups, we offer a supportive working environment, exceptional career development opportunities and a comprehensive benefits package.
What We Offer:
- 30 days annual leave (including bank holidays), increasing with service and pro-rata for part-time employees
- A paid day off for your birthday after 1 year's service!
- Staff discounts on MOTs, servicing, parts and car sales
- Access to an online discount platform for top retailers
- Paid sickness scheme
- Employee Assistance Programme (EAP) & support services
- Cycle to Work Scheme
- Ongoing training and development via our Motorv8 and Vospers 5 programmes
- Manufacturer-specific training
- Staff and customer referral schemes
As a Commercial Vehicle Sales Support Coordinator, you will support the sales team at our Matford Way, Exeter site, supporting with the sale, preparation, movement and overall customer experience in the supply of new and used commercial vehicles. The role exists to increase the efficiency of the department, and to ensure that processes are adhered to reduce risk, provide a consistent quality customer experience, maximise the timely visibility of sale vehicles to the market thus remove unnecessary costs or delays.
Key Responsibilities:
- Coordinate the mechanical and cosmetic preparation of both sold and unsold vehicles
- Ensure display and demonstrator vehicles are clean, fuelled, and compliant with Vospers and consumer standards
- Liaise with internal and external suppliers to manage work and accessory fitment timelines
- Support the sales team with inbound customer calls
- Review listings on Vospers.com and Autotrader to ensure high-quality used vehicle adverts
- Carry out final quality control checks prior to vehicle handover or display
- Conduct 48-hour follow-up calls with customers and report any concerns to the sales team
- Perform weekly demo audits to manage vehicle cleanliness and mileage
- Organise vehicle collections and deliveries as needed
- Assist with photography of sales vehicles
About You:
We're looking for someone who is:
- Organised and process-driven, with strong attention to detail
- Comfortable working as part of a close-knit, high-performing team
- Self-motivated and able to work under pressure
- In possession of a valid UK driving licence (subject to DVLA checks)
We ask all our colleagues to demonstrate our core values: care, accountability, performance, respect and integrity.
Salary: £25,396.80 per annum
Hours: Monday - Friday, 40 hours per week
No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
Sales Support Coordinator in Exeter employer: Vospers
Vospers is an excellent employer that values its employees by fostering a supportive work culture and offering competitive benefits. Located in the vibrant city of Plymouth, we provide opportunities for professional growth and development, ensuring our team members can thrive in their careers while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Coordinator in Exeter
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Coordinator at Vospers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Vospers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Vospers:When writing your cover letter, make sure to tailor your message specifically for Vospers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Vospers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Vospers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Vospers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Vospers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
