At a Glance
- Tasks: Support customer accounts and manage vehicle orders in a dynamic team environment.
- Company: Join Vospers, a family-run motor dealer with over 75 years of experience.
- Benefits: Enjoy 30 days annual leave, birthday off, and discounts on motoring services.
- Other info: Recognised as a top employer in Devon and Cornwall, committed to employee development.
- Why this job: Be part of a supportive team with excellent career growth and training opportunities.
- Qualifications: Proactive, organised, and able to communicate effectively with customers and colleagues.
The predicted salary is between 30000 - 42000 £ per year.
Serving customers for over 75 years. At Vospers, we believe in the importance of our people, which is why we are proud that so many of our staff stay with us and develop their careers over the long term. We are a family-run business and leading Southwest motor dealer group that offers a supportive working environment, unrivalled career prospects, and a comprehensive benefits package. Vospers' continued development reflects its loyalty to both customer and employee satisfaction. The Company is recognised as a leading employer in Devon and Cornwall and has won many prestigious awards for its outstanding commitment to customer care in the world of automotive retailing.
We are currently looking for a Fleet Sales Support Administrator to join our friendly and passionate team at Matford Way, Exeter.
Responsibilities:
- Supporting customer accounts orders with updates, availabilities, and quotations
- Liaising with the PDI department to ensure vehicle handovers and deliveries are arranged in a cost-effective manner
- Maintaining Salesdoc with relevant information in a timely manner
- Building orders in the system Drive, as required to match quotes and POs
- Issuing POs and adding costs for accessories
- Adding or checking manufacturers bonuses to vehicles if required
- Setting up stock books for direct sales as necessary
- Processing new vehicle stock orders and contracting of sold orders
- Printing and scanning of manufacturers paperwork as required
- Creating vehicle deal envelopes for part exchanges and ensuring they are fully completed and disposed of via auction in a timely manner
- Processing invoices and crediting notes against stockbooks
- Providing assistance to sales staff and manufacturers as required
- Ensuring CRM records are correctly created and maintained as required
- Providing cover as necessary for other members of the department including at remote sites
What we're looking for:
- Proactive, driven, and able to organise your own work schedule
- Ability to communicate clearly and professionally with customers and colleagues
- Ability to work accurately and ensure the correctness of documentation
- Proficient in administrative and clerical functions
- A desire to succeed with confidence in your own ability
- Familiarity with fleet management and leasing processes is desirable
We ask all our colleagues to demonstrate our core values of care, accountability, performance, respect, and integrity.
What we can offer:
- 30 days annual leave (including bank holidays) increasing with length of service, pro-rata for part-time employees
- A paid day off for your birthday
- Full range of motoring discounts on MOTs, servicing, sales, and parts
- Access to an online platform with discounts across multiple retailers
- Paid sickness scheme
- Full range of employee assistance programmes and support services
- Cycle to Work scheme
- Professional development via our Motorv8 and Vospers 5 training schemes
- Manufacturer-specific training
- Generous staff and customer referral schemes
We are a Disability Confident Committed and Youth Friendly Employer. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation, or marital status.
Fleet Sales Support Administrator in Exeter employer: Vospers
Vospers is an excellent employer that values its employees by fostering a supportive work culture and offering competitive benefits. Located in the vibrant city of Plymouth, we provide opportunities for professional growth and development, ensuring our team members can thrive in their careers while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Sales Support Administrator in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to Vospers. A friendly chat can open doors and give you insights that might just land you that Fleet Sales Support Administrator role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Vospers, their values, and what they stand for. Show them you’re not just another candidate but someone who genuinely cares about their mission and culture.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on how you can demonstrate your proactive nature and organisational skills, which are key for the Fleet Sales Support Administrator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Vospers family and ready to contribute to their success.
We think you need these skills to ace Fleet Sales Support Administrator in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Fleet Sales Support Administrator role. Highlight relevant experience and skills that match the job description, like your ability to organise work schedules and communicate effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention how your values align with Vospers' core values of care, accountability, performance, respect, and integrity.
Showcase Your Attention to Detail:Since accuracy is key in this role, make sure your application is free from typos and errors. This shows us that you can handle documentation correctly and take pride in your work.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Vospers
✨Know Your Stuff
Before the interview, make sure you understand Vospers' values and what they stand for. Familiarise yourself with their history, especially their commitment to customer care and employee satisfaction. This will show that you're genuinely interested in the company and its culture.
✨Showcase Your Skills
Be ready to discuss your administrative skills and how they relate to the role of Fleet Sales Support Administrator. Prepare examples of how you've organised work schedules or managed customer accounts in the past. This will help demonstrate your proactive nature and ability to communicate effectively.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask during the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if Vospers is the right fit for you.
✨Be Yourself
Vospers values integrity and respect, so be authentic during your interview. Share your experiences honestly and let your personality shine through. This will help you connect with the interviewers and show that you align with their core values.
