At a Glance
- Tasks: Service, repair, and maintain commercial vehicles to ensure customer satisfaction.
- Company: Vospers, a family-run motor dealer group with a supportive culture.
- Benefits: Holiday accrual, birthday off, discounts, and professional development opportunities.
- Other info: Dynamic work environment with a focus on teamwork and safety.
- Why this job: Join a team that values your skills and offers long-term career growth.
- Qualifications: Experience in vehicle maintenance and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
About Us
Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That’s why we offer a supportive working environment, career prospects, and great benefits, including:
- Holiday accrual scheme & paid day off for your birthday
- Full range of motor discounts for service, sales & parts
- Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
- Bike to work Scheme
- Professional development and recognition programme
- On-line discount site & life planning services
- Staff & Customer Referral schemes
The Role
The main purpose of a Vospers Commercial Vehicle Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.
Hours: Monday to Friday, then Saturday on a rota
Key Responsibilities & Accountability:
- To carry out servicing, maintenance and repairs to customers vehicles.
- To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
- Take an active part in creating a positive team environment.
- To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
- To maintain and develop skill levels in all aspects of repair, service and maintenance.
- Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
- Plan and carry out servicing work in a systematic and efficient manner to achieve completion within a satisfactory period of time.
- Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
- If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
- Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required.
- Road test vehicles and diagnose problems as and when necessary.
- Ensure that all paperwork is completed accurately and promptly.
Location: Matford Way, Exeter
Salary: Dependent on Experience and Qualifications, to be discussed at interview
Care - Accountability - Performance - Respect - Integrity
We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.
No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
Commercial Vehicle Technician in Exeter employer: Vospers
Vospers is an excellent employer that values its employees by fostering a supportive work culture and offering competitive benefits. Located in the vibrant city of Plymouth, we provide opportunities for professional growth and development, ensuring our team members can thrive in their careers while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Vehicle Technician in Exeter
✨Tip Number 1
Get to know Vospers! Research the company culture and values. When you walk into that interview, show them you understand what they stand for and how you can fit in. It’s all about making that connection!
✨Tip Number 2
Practice your technical skills! As a Commercial Vehicle Technician, you’ll need to demonstrate your expertise. Brush up on your knowledge of servicing and repairs so you can impress during practical assessments or discussions.
✨Tip Number 3
Be ready to chat with customers! Vospers values customer satisfaction, so be prepared to discuss how you would handle customer interactions. Show them you can communicate effectively and solve problems on the spot.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Vospers family. Don’t miss out on this opportunity!
We think you need these skills to ace Commercial Vehicle Technician in Exeter
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Commercial Vehicle Technician and how you can contribute to our team at Vospers.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your relevant experience and skills that match what we’re looking for in a technician. This shows us that you’ve done your homework and are serious about the position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts about your qualifications and experiences that make you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vospers
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to commercial vehicles. Familiarise yourself with common issues, repair techniques, and the latest technologies in the industry. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Customer Skills
Since you'll be interacting with customers, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated with clients in the past, especially when explaining technical issues. This will highlight your ability to enhance customer satisfaction, which is key for Vospers.
✨Team Player Attitude
Vospers values a positive team environment, so be ready to discuss how you contribute to teamwork. Think of specific instances where you've collaborated with colleagues to solve problems or improve processes. This will show that you align with their company culture.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about their professional development programmes or how they support their technicians in staying updated with industry standards. This shows your enthusiasm for growth and commitment to the company’s values.
