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For Companies At a Glance
- Tasks: Service, repair, and maintain vehicles to ensure customer satisfaction.
- Company: Vospers, a family-run leading motor dealer group in the Southwest.
- Benefits: 30 days annual leave, birthday off, motoring discounts, and professional development.
- Other info: Mobile role with excellent long-term career prospects and a commitment to diversity.
- Why this job: Join a supportive team and develop your skills in a dynamic environment.
- Qualifications: Experience in vehicle maintenance and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Vospers is a family run business and leading Southwest motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including:
- 30 days annual leave (including bank holidays) increasing with length of service + a paid day off for your birthday!
- Full range of motoring discounts on MOTs, servicing, sales, and parts
- Access to an online platform with discounts across multiple retailers
- Paid sickness scheme
- Full range of employee assistance programmes and support services
- Cycle to Work scheme
- Professional development via our Motorv8 and Vospers 5 training schemes
- Manufacturer-specific training
- Generous staff and customer referral scheme
The Role
The main purpose of a Vospers Commercial Vehicle Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.
Core Duties
- To carry out servicing, maintenance and repairs to customers vehicles.
- To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
- Take an active part in creating a positive team environment.
- To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
- To maintain and develop skill levels in all aspects of repair, service and maintenance.
Carrying out Servicing, Repair and Maintenance Work
- Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
- Plan and carry out servicing work in a systematic and efficient manner to achieve completion within a satisfactory period of time.
- Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
- If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
- Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required.
- Road test vehicles and diagnose problems as and when necessary.
- Ensure that all paperwork is completed accurately and promptly.
Performing Duties in a Safe and Economical Manner
- Carry out all duties with the highest regard of safety, quality, care and cleanliness.
- Observe all Health and Safety Procedures.
- Maintain work area, tools and equipment in a clean and safe state at all times.
Location: Based at Matford Way, Exeter but this is a mobile role.
Salary: Dependent on experience and qualifications, to be discussed at interview.
Hours: Monday to Friday, with Saturday on a Rota.
Care - Accountability – Performance - Respect - Integrity
We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40 years service with the company. At Vospers, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in Vospers workforce.
Vospers are a Disability Confident and Youth Friendly Employer. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
If you wish to discuss any aspect of this job vacancy, please do not hesitate to contact a member of the Vospers HR team at hr@vospers.com or 01752 636342.
Mobile Service Technician | Exeter in Devon employer: Vospers
Contact Detail:
Vospers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Service Technician | Exeter in Devon
✨Tip Number 1
Get to know Vospers! Research the company culture and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for hands-on assessments. As a Mobile Service Technician, you might be tested on your practical skills. Brush up on your technical knowledge and be ready to demonstrate your expertise.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Vospers family. Don’t miss out!
We think you need these skills to ace Mobile Service Technician | Exeter in Devon
Some tips for your application 🫡
Show Your Passion for Vehicles: When you're writing your application, let us know why you love working with vehicles! Share any personal experiences or projects that highlight your enthusiasm and skills in the automotive field.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience and skills that align with what we're looking for in a Mobile Service Technician at Vospers.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining the Vospers family!
How to prepare for a job interview at Vospers
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle servicing and repairs. Familiarise yourself with common issues that vehicles face and how to diagnose them. This will show Vospers that you're not just a technician, but someone who genuinely understands the craft.
✨Show Your Team Spirit
Vospers values a positive team environment, so be ready to discuss how you've contributed to teamwork in previous roles. Share examples of how you've collaborated with colleagues to solve problems or improve processes. This will highlight your ability to fit into their culture.
✨Safety First
Since health and safety practices are crucial at Vospers, be prepared to talk about your experience with safety protocols in the workplace. Mention any specific training you've had and how you ensure a safe working environment for yourself and your colleagues.
✨Customer Interaction Skills
As a Mobile Service Technician, you'll likely interact with customers. Think of instances where you've effectively communicated with clients about vehicle issues. Highlight your ability to explain technical details in a way that's easy for customers to understand, which can enhance their satisfaction.