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- Tasks: Support the sales team with vehicle preparation and customer experience.
- Company: Join Vospers, a family-run motor dealer group with a strong commitment to staff development.
- Benefits: Enjoy 30 days annual leave, birthday off, motoring discounts, and professional training opportunities.
- Why this job: Be part of a supportive culture that values teamwork and long-term career growth.
- Qualifications: Organised, process-driven, and able to work under pressure; valid driving license required.
- Other info: We welcome applications from all backgrounds and promote diversity in our workplace.
The predicted salary is between 28800 - 43200 £ per year.
About the job Commercial Vehicle Sales Support Coordinator
At Vospers we believe in the importance of our people, that\’s why we are proud that so many of our people stay with us and develop their careers at Vospers over the long term, in fact over 100 of our staff have completed between 10 and 40 years service with us.
We are a family run business and leading Southwest motor dealer group that offers a supportive working environment, unrivalled career prospects and a comprehensive benefits package:
- 30 days annual leave (including bank holidays) increasing with length of service + a paid day off for your birthday!
- Full range of motoring discounts on MOTs, servicing, sales, and parts
- Access to an online platform with discounts across multiple retailers
- Paid sickness scheme
- Full range of employee assistance programmes and support services
- Cycle to Work scheme
- Professional development via our Motorv8 and Vospers 5 training schemes
- Manufacturer-specific training
- Generous staff and customer referral schemes
Role and responsibilities
As a Commercial Vehicle Sales Support Coordinator you will support the sales team in the sale, preparation, movement and overall customer experience in the supply of new and used commercial vehicles. The role exists to increase the efficiency of the department, and to ensure that processes are adhered to reduce risk, provide a consistent quality customer experience, maximize the timely visibility of sale vehicles to the market thus remove unnecessary costs or delays.
- Coordinating mechanical and cosmetic preparation of both sold and unsold vehicles
- Ensuring that displayed and demonstrator vehicles are well presented, clean, fuelled and appropriately prepared to comply with Vospers standards and consumer legislation
- Liaising with internal and external suppliers to ensure that all required work and accessory fitment is carried out within required deadlines
- Supporting the sales team with inbound customer enquiries via the phone
- Reviewing vospers.com and Autotrader to ensure quality used adverts are presented
- Carrying out final quality control checks are complete before vehicles are passed to sales team for handover or display
- Supporting with 48hr follow up calls with customers and feedback any concerns to relevant sales personnel
- Carry out weekly demo audits to ensure mileage and cleanliness is kept on top of Organizing the collection and delivery of vehicles where necessary
- Assisting with the photography of sales vehicles
About you
- Well organised and process driven
- Ability to work well within a close-knit team
- Self-disciplined and able to work well under pressure
- V alid Driving License (subject to DVLA checks)
We ask all our colleagues to demonstrate our core values: care, accountability, performance, respect, and integrity.
No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation, or marital status.
REQ 2515
Commercial Vehicle Sales Support Coordinator employer: Vospers
Contact Detail:
Vospers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Vehicle Sales Support Coordinator
✨Tip Number 1
Familiarise yourself with Vospers' values and culture. Since they emphasise care, accountability, performance, respect, and integrity, think of examples from your past experiences that demonstrate these qualities. This will help you align your approach during any interviews or discussions.
✨Tip Number 2
Research the commercial vehicle market and Vospers' specific offerings. Understanding their products and services will allow you to engage more effectively with the sales team and customers, showcasing your enthusiasm and knowledge about the role.
✨Tip Number 3
Network with current or former employees of Vospers if possible. They can provide insights into the company culture and expectations for the Commercial Vehicle Sales Support Coordinator role, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss how you handle pressure and maintain organisation in a fast-paced environment. Given the role's demands, having concrete examples ready will demonstrate your suitability and readiness to contribute to the team.
We think you need these skills to ace Commercial Vehicle Sales Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of Commercial Vehicle Sales Support Coordinator. Emphasise your organisational skills, ability to work under pressure, and any previous experience in sales support or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of Vospers that appeal to you, such as their supportive working environment and commitment to employee development.
Highlight Relevant Experience: In your application, be sure to include examples of how you've successfully supported a team in a similar capacity. Discuss any experience you have with vehicle preparation, customer interactions, or quality control checks.
Showcase Your Values: Vospers values care, accountability, performance, respect, and integrity. Make sure to reflect these values in your application by providing examples of how you've demonstrated them in your previous roles.
How to prepare for a job interview at Vospers
✨Show Your Organisational Skills
As a Commercial Vehicle Sales Support Coordinator, being well-organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the demands of the role.
✨Emphasise Teamwork
This position requires working closely with a team. Be ready to discuss how you've collaborated with others in previous roles. Highlight any specific instances where your teamwork led to improved outcomes or efficiency.
✨Demonstrate Customer Focus
Since the role involves liaising with customers and ensuring their satisfaction, prepare to share examples of how you've provided excellent customer service in the past. Discuss how you handled inquiries or resolved issues effectively.
✨Familiarise Yourself with Vospers
Research Vospers and its values before the interview. Understanding their commitment to employee development and customer experience will allow you to align your answers with their core values, such as care and accountability.