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For Companies At a Glance
- Tasks: Service, repair, and maintain vehicles to ensure customer satisfaction.
- Company: Vospers, a family-run leading motor dealer group in the Southwest.
- Benefits: 30 days annual leave, motoring discounts, paid birthday off, and professional development.
- Why this job: Join a supportive team and develop your skills in a dynamic environment.
- Qualifications: Experience in vehicle maintenance and a passion for customer service.
- Other info: Long-term career growth with a commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
About Us
Vospers is a family run business and leading Southwest motor dealer group that believes in the importance of our people. That’s why we offer a supportive working environment, career prospects, and great benefits, including:
- 30 days annual leave (including bank holidays) increasing with length of service + a paid day off for your birthday
- Full range of motoring discounts on MOTs, servicing, sales, and parts
- Access to an online platform with discounts across multiple retailers
- Paid sickness scheme
- Full range of employee assistance programmes and support services
- Cycle to Work scheme
- Professional development via our Motorv8 and Vospers 5 training schemes
- Manufacturer-specific training
- Generous staff and customer referral scheme
The Role
The main purpose of a Vospers Master Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction. To work closely with the technicians in the Department providing them with any help and advice that they may need.
Key Responsibilities & Accountability
- To carry out servicing, maintenance and repairs to customers vehicles.
- To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
- Take an active part in creating a positive team environment.
- To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
- To maintain and develop skill levels in all aspects of repair, service and maintenance.
- Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
- Plan and carry out servicing work in a systematic and efficient manner to achieve completion within a satisfactory period of time.
- Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
- If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
- Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required.
- Road test vehicles and diagnose problems as and when necessary.
Location: Barnstaple, North Devon
Salary: To be discussed at interview - dependent on experience and qualifications
Hours: Full time
Care - Accountability Performance - Respect - Integrity
We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company. At Vospers, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in Vospers workforce.
No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
If you wish to discuss any aspect of this job vacancy, please do not hesitate to contact a member of the Vospers HR team.
Master Vehicle Technician x 2 in Barnstaple employer: Vospers
Contact Detail:
Vospers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Master Vehicle Technician x 2 in Barnstaple
✨Tip Number 1
Get to know Vospers! Research the company culture and values. When you walk into that interview, show us you understand what makes Vospers tick and how you can fit right in.
✨Tip Number 2
Practice your technical skills! Brush up on your vehicle knowledge and repair techniques. We want to see you shine when discussing your experience and how you tackle challenges.
✨Tip Number 3
Be ready to chat about customer service! Since you'll be interacting with customers, think of examples where you've gone above and beyond to ensure satisfaction. We love a good story!
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows us you're serious about joining the Vospers family. Don’t miss out on this opportunity!
We think you need these skills to ace Master Vehicle Technician x 2 in Barnstaple
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about becoming a Master Vehicle Technician with us at Vospers.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience and skills that match what we’re looking for in a Master Technician. This helps us see why you’d be a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role – we want to understand your experience without any confusion!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vospers
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle servicing and repairs. Familiarise yourself with common issues and solutions, as well as the latest technologies in the automotive industry. This will help you demonstrate your expertise and confidence during the interview.
✨Showcase Your Team Spirit
Vospers values a positive team environment, so be prepared to discuss your experiences working collaboratively with others. Share examples of how you've supported colleagues or contributed to a team project, highlighting your ability to foster a supportive atmosphere.
✨Customer Interaction Skills
Since you'll be talking to customers about their vehicle problems, practice how you would explain technical issues in simple terms. Think of scenarios where you've successfully communicated with customers, and be ready to share those stories to showcase your customer service skills.
✨Ask Insightful Questions
Prepare some thoughtful questions about Vospers' training programmes and career development opportunities. This shows that you're genuinely interested in growing with the company and aligns with their commitment to professional development.
