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For Companies At a Glance
- Tasks: Service, repair, and maintain commercial vehicles to ensure customer satisfaction.
- Company: Vospers, a family-run motor dealer group with a supportive culture.
- Benefits: Holiday accrual, birthday off, discounts, and professional development opportunities.
- Why this job: Join a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in vehicle maintenance and a passion for customer service.
- Other info: Great career growth potential in a positive work environment.
The predicted salary is between 30000 - 42000 £ per year.
About Us
Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That’s why we offer a supportive working environment, career prospects, and great benefits, including:
- Holiday accrual scheme & paid day off for your birthday
- Full range of motor discounts for service, sales & parts
- Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
- Bike to work Scheme
- Professional development and recognition programme
- On-line discount site & life planning services
- Staff & Customer Referral schemes
The Role
The main purpose of a Vospers Commercial Vehicle Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.
Hours: Monday to Friday, then Saturday on a rota
Key Responsibilities & Accountability:
- To carry out servicing, maintenance and repairs to customers vehicles.
- To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
- Take an active part in creating a positive team environment.
- To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
- To maintain and develop skill levels in all aspects of repair, service and maintenance.
- Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
- Plan and carry out servicing work in a systematic and efficient manner to achieve completion within a satisfactory period of time.
- Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
- If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
- Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required.
- Road test vehicles and diagnose problems as and when necessary.
- Ensure that all paperwork is completed accurately and promptly.
Location: Matford Way, Exeter
Salary: Dependent on Experience and Qualifications, to be discussed at interview
Care - Accountability - Performance - Respect - Integrity
No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
Commercial Vehicle Technician in Exeter employer: Vospers Motor House
Contact Detail:
Vospers Motor House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Vehicle Technician in Exeter
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. You never know who might have a lead on a Commercial Vehicle Technician role or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on freelance work related to vehicle maintenance. This not only boosts your skills but also shows potential employers that you're passionate about the trade.
✨Tip Number 3
Prepare for interviews by practising common questions specific to vehicle repair and customer service. We recommend doing mock interviews with a friend to build confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Commercial Vehicle Technician in Exeter
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Commercial Vehicle Technician and how you can contribute to our team at Vospers.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience and skills that match what we’re looking for. This shows us that you’ve done your homework and understand what it takes to succeed in this role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts about your qualifications and experiences. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Vospers Motor House
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to commercial vehicles. Familiarise yourself with common issues, repair techniques, and the latest technologies in the industry. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Customer Skills
Since you'll be interacting with customers, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated with clients in the past, especially when explaining technical issues. This will highlight your ability to enhance customer satisfaction, which is key for Vospers.
✨Team Player Attitude
Vospers values a positive team environment, so be ready to discuss how you contribute to teamwork. Think of specific instances where you've collaborated with colleagues to solve problems or improve processes. This will show that you can fit into their culture and work well with others.
✨Ask Smart Questions
Prepare thoughtful questions about the company and the role. Inquire about their approach to professional development or how they maintain their equipment. This not only shows your interest but also gives you insight into whether Vospers is the right fit for you.