At a Glance
- Tasks: Service, repair, and maintain vehicles to ensure customer satisfaction.
- Company: Join Vospers, a family-run motor dealer group in the South West.
- Benefits: Enjoy holiday accrual, life insurance, discounts, and professional development.
- Why this job: Be part of a supportive team and develop your skills in a dynamic environment.
- Qualifications: Experience in vehicle maintenance and a passion for customer service.
- Other info: Great career growth opportunities with a long-standing team culture.
The predicted salary is between 1050 - 1260 Β£ per month.
About Us
Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. Thatβs why we offer a supportive working environment, career prospects, and great benefits, including:
- Holiday accrual scheme & paid day off for your birthday
- Life Insurance Scheme
- Full range of motor discounts for service, sales & parts
- Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
- Bike to work Scheme
- Professional development and recognition programme
- On-line discount site & life planning services
- Staff & Customer Referral schemes
Job Purpose
The main purpose of a Vospers PDI Vehicle Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.
Core Duties
- To carry out servicing, maintenance and repairs to customers vehicles.
- To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
- Take an active part in creating a positive team environment.
- To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
- To maintain and develop skill levels in all aspects of repair, service and maintenance.
- Carrying out Servicing, Repair and Maintenance Work.
- Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
- Plan and carry out servicing work in a systematic and efficient manner to achieve completion within a satisfactory period of time.
- Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
- If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
- Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required.
- Road test vehicles and diagnose problems as and when necessary.
- Ensure that all paperwork is completed accurately and promptly.
General Activity
- Keep up to date with all product knowledge of entire range and comparable product ranges of Vospers competitors.
- Work with your Line Manager and Senior Management Team in discussing the needs of Vospers and the rest of the team.
- Work with your Line Manager and Senior Management Team following all processes and procedures that are put in place.
- Attend team meetings with a positive approach.
- Help to promote and provide a positive working environment for all, encapsulating the Vospers Core Values and Mission Statement.
- Develop both your own, your team and Company knowledge through attending various training opportunities.
- Ensure security is maintained within the department and Company premises.
- Constantly review all areas of responsibility and discuss any ideas for future improvement.
- Interact with other team members in and outside of your department to promote the Vospers culture.
- Maintain a professional standard of dress to portray a professional image of the company.
- Maintain safe working practice and abide by all working rules set out on site.
- Undertake any other duties that are reasonably required by your Line Manager to meet the needs of the Business.
Location: Truro, Cornwall
Salary: Dependent on experience and qualifications to be discussed at interview
Hours: Monday to Friday (Saturdays 1 in 4)
Care - Accountability - Performance - Respect - Integrity
We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.
Vospers Motor House is a Disability Confident Employer. No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
Vehicle Technician x 2 in Truro employer: Vospers Motor House Ltd
Contact Detail:
Vospers Motor House Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Vehicle Technician x 2 in Truro
β¨Tip Number 1
Get to know Vospers! Research the company culture and values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our positive working environment.
β¨Tip Number 2
Practice your technical skills! Brush up on your vehicle knowledge and repair techniques. We want to see you demonstrate your expertise during practical assessments or discussions in the interview.
β¨Tip Number 3
Be ready to chat with customers! Since you'll be interacting with them directly, prepare to discuss how you would handle customer queries and ensure their satisfaction. Show us your communication skills!
β¨Tip Number 4
Apply through our website! Itβs the best way to get noticed by us. Make sure your application stands out by highlighting your relevant experience and enthusiasm for the role.
We think you need these skills to ace Vehicle Technician x 2 in Truro
Some tips for your application π«‘
Show Your Passion for Vehicles: When you're writing your application, let us know why you love working with vehicles. Share any personal experiences or projects that highlight your enthusiasm and skills in the automotive field.
Tailor Your Application: Make sure to customise your application to match what we're looking for at Vospers. Highlight your relevant experience and skills that align with the Vehicle Technician role, so we can see how you'd fit right in with our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. Avoid jargon unless it's relevant to the role!
Apply Through Our Website: We encourage you to submit your application through our website. Itβs the best way for us to receive your details and ensures youβre considered for the position. Plus, itβs super easy to do!
How to prepare for a job interview at Vospers Motor House Ltd
β¨Know Your Stuff
Make sure you brush up on your technical knowledge about vehicle servicing and repairs. Familiarise yourself with Vospers' services and the types of vehicles they work on. This will show that you're genuinely interested and ready to hit the ground running.
β¨Showcase Your Team Spirit
Vospers values a positive team environment, so be prepared to discuss how you've contributed to team success in the past. Share examples of how you've worked collaboratively with others to solve problems or improve processes.
β¨Customer Interaction Skills
Since you'll be talking to customers about their vehicle issues, practice how you would explain technical problems in simple terms. Highlight any previous experience you have in customer service, as this will demonstrate your ability to enhance customer satisfaction.
β¨Dress the Part
First impressions matter! Make sure you dress professionally for the interview. This not only reflects your respect for the company but also aligns with Vospers' emphasis on maintaining a professional image.