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- Tasks: Support the sales team in preparing and managing commercial vehicles for sale.
- Company: Join a family-run business with a strong community spirit and career growth.
- Benefits: 30 days annual leave, birthday off, staff discounts, and ongoing training.
- Why this job: Be part of a close-knit team and make a real impact on customer experiences.
- Qualifications: Organised, detail-oriented, and a valid UK driving licence required.
- Other info: Enjoy a supportive environment with excellent career development opportunities.
The predicted salary is between 20316 - 28776 £ per year.
At Vospers, we know our people are at the heart of our success. That\’s why were proud that so many of our team choose to stay and grow with us – over 100 staff members have completed between 10 and 40 years of service.
As a family-run business and one of the Southwests leading motor dealer groups, we offer a supportive working environment, exceptional career development opportunities and a comprehensive benefits package.
What We Offer
- 30 days annual leave (including bank holidays), increasing with service and pro‑rata for part‑time employees
- A paid day off for your birthday after 1 year\’s service!
- Staff discounts on MOTs, servicing, parts and car sales
- Access to an online discount platform for top retailers
- Employee Assistance Programme (EAP) & support services
- Cycle to Work Scheme
- Ongoing training and development via our Motorv8 and Vospers 5 programmes
- Manufacturer‑specific training
- Staff and customer referral schemes
As a Commercial Vehicle Sales Support Coordinator, you will support the sales team at our Matford Way, Exeter site, supporting with the sale, preparation, movement and overall customer experience in the supply of new and used commercial vehicles. The role exists to increase the efficiency of the department, and to ensure that processes are adhered to reduce risk, provide a consistent quality customer experience, maximise the timely visibility of sale vehicles to the market thus remove unnecessary costs or delays.
Key Responsibilities
- Coordinate the mechanical and cosmetic preparation of both sold and unsold vehicles
- Ensure display and demonstrator vehicles are clean, fuelled, and compliant with Vospers and consumer standards
- Liaise with internal and external suppliers to manage work and accessory fitment timelines
- Support the sales team with inbound customer calls
- Review listings on Vospers.com and Autotrader to ensure high‑quality used vehicle adverts
- Carry out final quality control checks prior to vehicle handover or display
- Conduct 48‑hour follow‑up calls with customers and report any concerns to the sales team
- Perform weekly demo audits to manage vehicle cleanliness and mileage
- Organise vehicle collections and deliveries as needed
- Assist with photography of sales vehicles
About You
Were looking for someone who is:
- Organised and process‑driven, with strong attention to detail
- Comfortable working as part of a close‑knit, high‑performing team
- Self‑motivated and able to work under pressure
- In possession of a valid UK driving licence (subject to DVLA checks)
We ask all our colleagues to demonstrate our core values: care, accountability, performance, respect and integrity.
£25,396.80 per annum
Hours
Monday – Friday, 40 hours per week
No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
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Sales Support Coordinator employer: Vospers Motor House Ltd
Contact Detail:
Vospers Motor House Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Coordinator
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Sales Support Coordinator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get your research game on! Dive into Vospers' values and culture. When you know what they stand for, you can tailor your conversations to show how you fit right in with their team.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to sales support and customer experience. Role-play with a friend to boost your confidence and nail that interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Vospers family.
We think you need these skills to ace Sales Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Coordinator role. Highlight relevant experience and skills that match the job description, like your organisational skills and attention to detail. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your values align with ours at Vospers. Keep it friendly and professional, and don’t forget to mention your enthusiasm for the automotive industry.
Showcase Your Team Spirit: Since we’re all about teamwork, make sure to include examples of how you've successfully worked in a team before. Whether it’s coordinating with colleagues or supporting sales efforts, we love to see how you collaborate and contribute to a positive work environment.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our family-run business!
How to prepare for a job interview at Vospers Motor House Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Vospers. Understand their values, history, and what makes them a leading motor dealer group in the South West. This will not only show your genuine interest but also help you align your answers with their core values.
✨Showcase Your Organisational Skills
As a Sales Support Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how your attention to detail has positively impacted your previous roles.
✨Prepare for Customer Interaction Scenarios
Since the role involves liaising with customers and ensuring a great experience, think of scenarios where you've handled customer queries or complaints effectively. Be ready to discuss how you would approach follow-up calls and maintain high standards of service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in growing with the company.
