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For Companies At a Glance
- Tasks: Service, repair, and maintain vehicles to ensure customer satisfaction.
- Company: Join Vospers, a family-run leading motor dealer group in the South West.
- Benefits: Enjoy holiday accrual, birthday leave, discounts, and professional development.
- Why this job: Be part of a supportive team and develop your skills in a dynamic environment.
- Qualifications: Experience in vehicle mechanics and a passion for customer service.
- Other info: Great career growth opportunities with long-term staff retention.
The predicted salary is between 24000 - 36000 £ per year.
About Us
Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including:
- Holiday accrual scheme & paid day off for your birthday
- Full range of motor discounts for service, sales & parts
- Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
- Bike to work Scheme
- Professional development and recognition programme
- On-line discount site & life planning services
- Staff & Customer Referral schemes
The Role
The main purpose of a Vospers Vehicle Technician is to carry out service, mechanics, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.
Key Responsibilities & Accountability
- To carry out servicing, maintenance, mechanics and repairs to customers vehicles.
- To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
- Take an active part in creating a positive team environment.
- To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
- To maintain and develop skill levels in all aspects of repair, mechanics, service and maintenance.
- Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
- Plan and carry out servicing and mechanics work in a systematic and efficient manner to achieve completion within a satisfactory period of time.
- Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
- If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
- Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required.
Location: Matford Way, Exeter
Salary: Dependent on Experience and Qualifications, to be discussed at interview
Hours: An average of 42.5 hours per week (includes Saturday on a rota)
Care - Accountability - Performance - Respect Integrity
We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.
No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
Vehicle Technician in Exeter employer: Vospers Motor House Ltd
Contact Detail:
Vospers Motor House Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Technician in Exeter
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. You never know who might have a lead on a Vehicle Technician role or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on freelance work related to vehicle maintenance. This not only boosts your skills but also shows potential employers that you're passionate about the trade.
✨Tip Number 3
Prepare for interviews by practising common questions specific to vehicle technicians. Think about scenarios where you've solved problems or improved customer satisfaction – these stories will make you stand out!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Vehicle Technician in Exeter
Some tips for your application 🫡
Show Your Passion for Vehicles: When writing your application, let us see your enthusiasm for all things automotive! Share any relevant experiences or projects that highlight your skills and love for vehicle maintenance and repair.
Tailor Your CV to the Role: Make sure your CV reflects the key responsibilities mentioned in the job description. We want to see how your experience aligns with what we’re looking for, so don’t be shy about showcasing your technical skills and customer service abilities!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Vospers Motor House Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle servicing and repairs. Familiarise yourself with common issues and solutions, as well as the latest tools and technologies in the industry. This will show that you're not just passionate about cars but also well-informed.
✨Showcase Your Customer Skills
Since you'll be interacting with customers, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated with customers in the past, especially when explaining complex vehicle issues. This will highlight your ability to enhance customer satisfaction.
✨Team Player Attitude
Vospers values a positive team environment, so be ready to discuss how you contribute to teamwork. Share experiences where you've collaborated with colleagues to solve problems or improve processes. This will show that you can fit into their supportive culture.
✨Ask Smart Questions
Prepare thoughtful questions about Vospers' approach to vehicle maintenance and customer service. This not only shows your interest in the role but also gives you insight into their operations. It’s a great way to demonstrate that you’re serious about being part of their team.