At a Glance
- Tasks: Service, repair, and maintain vehicles to ensure customer satisfaction.
- Company: Vospers, a family-run leading motor dealer group in the South West.
- Benefits: Holiday accrual, birthday off, discounts, and professional development opportunities.
- Other info: Dynamic work environment with great career growth potential.
- Why this job: Join a supportive team and make a real impact on customer experiences.
- Qualifications: Experience in vehicle maintenance and a passion for customer service.
The predicted salary is between 28000 - 35000 € per year.
About Us
Vospers is a family‑run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits.
Benefits
- Holiday accrual scheme & paid day off for your birthday
- Full range of motor discounts for service, sales & parts
- Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
- Bike to work scheme
- Professional development and recognition programme
- On‑line discount site & life planning services
- Staff & Customer Referral schemes
The Role
The main purpose of a Vospers Commercial Vehicle Technician is to carry out service, repair and maintenance to customers' vehicles, to the highest possible standard and a high level of customer satisfaction.
Hours
Monday to Friday (with Saturday on a rota).
Key Responsibilities & Accountability
- Carry out servicing, maintenance and repairs to customers' vehicles.
- Perform duties safely and economically in line with HSE and Vospers Health and Safety practices.
- Take an active part in creating a positive team environment.
- Ensure all Vospers equipment and machinery is regularly checked and maintained to a satisfactory standard.
- Maintain and develop skill levels in all aspects of repair, service and maintenance.
- Interpret repair instructions accurately to achieve first‑time repair in line with customer requirements.
- Plan and carry out servicing work in a systematic and efficient manner to achieve completion within a satisfactory time frame.
- Ensure vehicles are carefully handled and take reasonable care while on the premises for service.
- Communicate with customers directly about vehicle problems, aiding the diagnostic process and ensuring first‑time fix and improved customer satisfaction.
- Undertake a vehicle health check on all retail and warranty jobs, maximizing sales opportunities when extra work is required.
- Road test vehicles and diagnose problems as necessary.
- Ensure that all paperwork is completed accurately and promptly.
Location
Torbay (Torquay).
Salary
Dependent on experience and qualifications; to be discussed at interview.
No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
Commercial Technician employer: Vospers Motor House Ltd
Vospers is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work environment in the beautiful Torbay area. With a comprehensive benefits package including a holiday accrual scheme, professional development opportunities, and a strong emphasis on teamwork, Vospers fosters a culture where technicians can thrive and grow in their careers while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Technician
✨Tip Number 1
Get to know the company! Research Vospers and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Vospers.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to vehicle maintenance and customer service. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Vospers family. Don’t forget to follow up after applying!
We think you need these skills to ace Commercial Technician
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Commercial Technician and how you can contribute to our team at Vospers.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your relevant experience in servicing, maintenance, and repairs. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Vospers Motor House Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle servicing and repairs. Familiarise yourself with common issues that vehicles face and be ready to discuss how you would approach diagnosing and fixing them.
✨Show Your Team Spirit
Vospers values a positive team environment, so be prepared to talk about your experiences working in a team. Share examples of how you've contributed to team success or helped colleagues out in the past.
✨Customer Communication is Key
Since you'll be interacting with customers, practice how you would explain technical issues in simple terms. Think of scenarios where you had to communicate effectively with customers and how you ensured their satisfaction.
✨Safety First
Familiarise yourself with health and safety practices relevant to the role. Be ready to discuss how you prioritise safety in your work and any specific protocols you follow to ensure a safe working environment.
