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For Companies At a Glance
- Tasks: Ensure customer satisfaction by managing vehicle bookings and liaising with customers.
- Company: Leading motor dealer group in the UK with a focus on core brand values.
- Benefits: Attractive benefits and a supportive working environment.
- Why this job: Join a dynamic team and make a real difference in customer care.
- Qualifications: Strong customer service skills and a valid UK Driving License.
- Other info: Great opportunity for career growth in a thriving industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading motor dealer group in the UK is looking for a Commercial Service Advisor to ensure high customer satisfaction and promote core brand values. In this role, you will manage vehicle bookings, produce job cards and invoices, and liaise effectively with customers and parts departments.
The position requires:
- Strong customer service skills
- Attention to detail
- A valid UK Driving License
Attractive benefits and a supportive working environment are offered.
Commercial Service Advisor — Customer Care Expert employer: Vospers Motor House Ltd
Contact Detail:
Vospers Motor House Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Service Advisor — Customer Care Expert
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the motor industry. A personal recommendation can really give you an edge when applying for roles like the Commercial Service Advisor.
✨Tip Number 2
Prepare for the interview by researching the company and its core values. Make sure you can demonstrate how your customer service skills align with their mission. We want to see you shine as a Customer Care Expert!
✨Tip Number 3
Practice common interview questions related to customer care and vehicle management. Role-playing with a friend can help you feel more confident and articulate your experience effectively when it comes to managing bookings and liaising with customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Commercial Service Advisor — Customer Care Expert
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to ensure customer satisfaction, as this is key for the Commercial Service Advisor role.
Be Detail-Oriented: Since attention to detail is crucial for managing vehicle bookings and producing job cards, we recommend you provide examples of how you've successfully handled detailed tasks in previous roles. It’ll show us you’re the right fit!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who put in the effort!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at Vospers Motor House Ltd
✨Know the Brand Inside Out
Before your interview, make sure you research the motor dealer group thoroughly. Understand their core values, services, and what sets them apart from competitors. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to ensure high customer satisfaction, which is crucial for the role.
✨Be Detail-Oriented
Since the role involves managing vehicle bookings and producing job cards and invoices, highlight your attention to detail. You could mention any previous roles where accuracy was key, or even discuss how you keep organised in your personal life. This will reassure them that you can handle the responsibilities of the position.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.
