At a Glance
- Tasks: Service, repair, and maintain vehicles to ensure customer satisfaction.
- Company: Join Vospers, a family-run motor dealer group in the Southwest.
- Benefits: 30 days annual leave, birthday off, motoring discounts, and professional development.
- Other info: Dynamic work environment with opportunities for long-term career growth.
- Why this job: Be part of a supportive team and grow your career in the automotive industry.
- Qualifications: Experience in vehicle maintenance and a passion for customer service.
The predicted salary is between 33300 - 40700 £ per year.
About the job Mobile Service Technician | Exeter
About Us
Vospers is a family run business and leading Southwest motor dealer group that believes in the importance of our people.
That's why we offer a supportive working environment, career prospects, and great benefits, including:
- 30 days annual leave (including bank holidays) increasing with length of service + a paid day off for your birthday!
- Full range of motoring discounts on MOTs, servicing, sales, and parts
- Access to an online platform with discounts across multiple retailers
- Full range of employee assistance programmes and support services
- Cycle to Work scheme
- Professional development via our Motorv8 and Vospers 5 training schemes
- Manufacturer-specific training
- Generous staff and customer referral scheme
- Job Title
- Mobile Vehicle Technician
The Role
The main purpose of a Vospers Commercial Vehicle Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.
- Core Duties
- To carry out servicing, maintenance and repairs to customers vehicles.
- To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
- Take an active part in creating a positive team environment.
- To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
- To maintain and develop skill levels in all aspects of repair, service and maintenance.
- Carrying out Servicing, Repair and Maintenance Work
- Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
- Plan and carry out servicing work in a systematic and efficient manner to achieve completion with a satisfactory period of time.
- Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
- If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
- Undertake a vehicle health check on all retail and warranty jobs, maxmise sales opportunities when extra work is required.
- Road test vehicles and diagnose problems as and when necessary.
- Ensure that all paperwork is completed accurately and promptly.
- Performing Duties in a Safe and Economical Manner
- Carry out all duties with the highest regard of safety, quality, care and cleanliness.
- Observe all Health and Safety Procedures.
- Maintain work area, tools and equipment in a clean and safe state all times.
- Location
- Based at Matford Way, Exeter but this is a mobile role
- Dependent on experience and qualifications, to be discussed at interview
- Hours
- Monday to Friday, with Saturday on a Rota
- Care - Accountability – Performance - Respect - Integrity
We are proud that so many of our people stay with us and develop their careers at Vospers over the long term.
Over 100 of our staff have completed between 10 and 40-years service with the company.
At Vospers, we know diversity foster creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong.
We therefore particularly encourage applications from candidates who are likely to be underrepresented in Vospers workforce.
Vospers are a Disability Confident and Youth Friendly Employer
No terminology in this advert is intended to be deemed discriminatory.
We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
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Mobile Service Technician | Exeter employer: Vospers Group
Vospers is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work environment in Exeter. With generous benefits such as 30 days of annual leave, professional training opportunities, and a commitment to diversity and inclusion, Vospers fosters a culture where employees can thrive and build long-term careers. The family-run ethos ensures that every team member feels valued and part of a community dedicated to excellence in service and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Service Technician | Exeter
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Mobile Service Technician | Exeter
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Vospers Group's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Vospers Group. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Vospers Group
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Vospers Group.
