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- Tasks: Support hotel bookings and supplier communications while managing documentation and deadlines.
- Company: VOSAIO, a leading B2B travel solutions provider with a global presence.
- Benefits: Competitive salary, hybrid work options, and comprehensive training.
- Why this job: Join a friendly team and gain valuable experience in the travel industry.
- Qualifications: Fluency in English, strong organisational skills, and teamwork ability.
- Other info: Modern office environment with excellent support for career growth.
The predicted salary is between 24000 - 36000 £ per year.
With offices across the continent and affiliates around the globe, VOSAIO brings a world of European travel solutions. We’re the foremost specialists in the B2B travel sector and our unparalleled experience and market-leading service have driven significant sales growth in recent years. Allied to our buying power, our corporate expertise has enabled us to partner with the very best local suppliers at destinations throughout Europe.
The Hotel Department Administrator provides administrative support to the Hotel Purchasing Specialist team and management, assisting with the coordination of hotel bookings and supplier communications. The role involves managing confirmations, amendments, deadlines, and documentation, while ensuring accurate records and effective day-to-day support of the hotel department function. We are ideally seeking a UK-based candidate who can commute to our Hammersmith headquarters (with a hybrid working arrangement available following probation), and who demonstrates strong attention to detail, a willingness to learn, and a collaborative, team-focused approach.
Key Responsibilities:- Monitor and follow up on outstanding supplier responses in a timely manner, including deadline extensions, booking confirmations and cancellations, rooming list amendments, special requests, and proforma invoices.
- Liaise with suppliers via email and telephone in line with sales requirements.
- Screen, process, and accurately archive all supplier responses and documentation.
- Request and follow up on information relating to visa letters, as required.
- Monitor outstanding pre-payments and deposits, and liaise with both the Sales team and suppliers to ensure timely resolution.
- Confirm bookings, ensuring all terms and conditions are agreed prior to finalisation.
- Produce daily reports on expiring option deadlines.
- Assist with the creation and setup of new products.
- Undertake ad hoc administrative duties to support the wider team.
- Fluency in English, both written and spoken, is essential.
- Demonstrated ability to collaborate effectively in a team-based environment.
- Strong organisational and time management skills.
- Excellent attention to detail.
- Additional European language skills are essential.
- A competitive salary, commensurate with experience.
- A friendly, supportive team and a positive working environment.
- A modern London office designed to support collaboration and productivity.
- Hybrid working arrangements available following successful completion of a 3-month probation period.
- Comprehensive training and ongoing support to help you succeed in the role.
Hotel Department Administrator in London employer: VOSAIO Travel Ltd
Contact Detail:
VOSAIO Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Department Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate, especially in the B2B travel sector. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your attention to detail and organisational skills, which are key for the Hotel Department Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our friendly and supportive team at VOSAIO.
We think you need these skills to ace Hotel Department Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hotel Department Administrator role. Highlight your organisational skills and attention to detail, as these are key for managing bookings and supplier communications.
Craft a Compelling Cover Letter: Your cover letter should reflect your enthusiasm for the role and the company. Share specific examples of how you've collaborated in a team and managed administrative tasks effectively.
Showcase Your Language Skills: If you have additional European language skills, make sure to mention them! This could give you an edge, especially in a role that involves liaising with suppliers across Europe.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at VOSAIO Travel Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Hotel Department Administrator role. Familiarise yourself with the key responsibilities and how they align with your skills. This will help you articulate how your experience can contribute to the team.
✨Showcase Your Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past experiences where you demonstrated this skill. Whether it’s managing bookings or handling documentation, be ready to discuss how you ensure accuracy in your work.
✨Brush Up on Communication Skills
As you'll be liaising with suppliers and team members, practice clear and concise communication. Think of scenarios where you successfully navigated supplier communications or resolved issues, and be prepared to share these during the interview.
✨Demonstrate Team Spirit
This position is all about collaboration, so come equipped with examples of how you've worked effectively in a team. Highlight your willingness to learn and adapt, as well as any experiences that showcase your ability to support your colleagues.
