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- Tasks: Support hotel bookings and supplier communications while managing documentation and deadlines.
- Company: Join VOSAIO, a leading B2B travel specialist with a global reach.
- Benefits: Competitive salary, hybrid work options, and comprehensive training.
- Why this job: Be part of a dynamic team in the exciting travel industry.
- Qualifications: Fluent English, strong organisational skills, and team collaboration experience.
- Other info: Enjoy a modern office environment and excellent career growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
The Hotel Department Administrator provides administrative support to the Hotel Purchasing Specialist team and management, assisting with the coordination of hotel bookings and supplier communications. The role involves managing confirmations, amendments, deadlines, and documentation, while ensuring accurate records and effective day-to-day support of the hotel department function. We are ideally seeking a UK-based candidate who can commute to our Hammersmith headquarters (with a hybrid working arrangement available following probation), and who demonstrates strong attention to detail, a willingness to learn, and a collaborative, team-focused approach.
Key Responsibilities:
- Monitor and follow up on outstanding supplier responses in a timely manner, including deadline extensions, booking confirmations and cancellations, rooming list amendments, special requests, and proforma invoices.
- Liaise with suppliers via email and telephone in line with sales requirements.
- Screen, process, and accurately archive all supplier responses and documentation.
- Request and follow up on information relating to visa letters, as required.
- Monitor outstanding pre-payments and deposits, and liaise with both the Sales team and suppliers to ensure timely resolution.
- Confirm bookings, ensuring all terms and conditions are agreed prior to finalisation.
- Produce daily reports on expiring option deadlines.
- Assist with the creation and setup of new products.
- Undertake ad hoc administrative duties to support the wider team.
Person Profile:
- Fluency in English, both written and spoken, is essential.
- Demonstrated ability to collaborate effectively in a team-based environment.
- Strong organisational and time management skills.
- Excellent attention to detail.
- Additional European language skills are essential.
What you can expect:
- A competitive salary, commensurate with experience.
- A friendly, supportive team and a positive working environment.
- A modern London office designed to support collaboration and productivity.
- Hybrid working arrangements available following successful completion of a 3-month probation period.
- Comprehensive training and ongoing support to help you succeed in the role.
Hotel Department Administrator in Hammersmith employer: VOSAIO Travel Ltd
Contact Detail:
VOSAIO Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Department Administrator in Hammersmith
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to the team. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experiences and how they relate to the role of Hotel Department Administrator. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hotel Department Administrator in Hammersmith
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hotel Department Administrator role. Highlight your relevant experience and skills, especially those related to administration and teamwork. We want to see how you can contribute to our awesome team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for the travel industry and how your attention to detail will help us excel in our operations.
Showcase Your Communication Skills: Since you'll be liaising with suppliers and the sales team, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and maybe even mention any experience you have in managing supplier relationships.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at VOSAIO Travel Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Hotel Department Administrator role. Familiarise yourself with the key responsibilities and how they align with your skills. This will help you articulate how your experience can contribute to the team.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise and keep track of deadlines, as this will demonstrate your fit for the position.
✨Brush Up on Communication Skills
As you'll be liaising with suppliers and team members, effective communication is key. Practice articulating your thoughts clearly and concisely. Consider preparing a few questions to ask during the interview that show your interest in collaboration and teamwork.
✨Highlight Attention to Detail
Attention to detail is crucial for this role. Bring examples of how you've ensured accuracy in your previous work, whether it's through meticulous record-keeping or double-checking important documents. This will reassure the interviewers that you can handle the responsibilities of the job.
