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- Tasks: Support the Hotel Purchasing team with bookings and supplier communications.
- Company: VOSAIO, a leading B2B travel solutions provider in Europe.
- Benefits: Competitive salary, hybrid working, and comprehensive training.
- Why this job: Join a friendly team and gain valuable experience in the travel industry.
- Qualifications: Strong attention to detail and teamwork skills; fluency in English required.
- Other info: Modern office in London with great career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
With offices across the continent and affiliates around the globe, VOSAIO brings a world of European travel solutions. We’re the foremost specialists in the B2B travel sector and our unparalleled experience and market-leading service have driven significant sales growth in recent years. Allied to our buying power, our corporate expertise has enabled us to partner with the very best local suppliers at destinations throughout Europe.
The Hotel Department Administrator provides administrative support to the Hotel Purchasing Specialist team and management, assisting with the coordination of hotel bookings and supplier communications. The role involves managing confirmations, amendments, deadlines, and documentation, while ensuring accurate records and effective day-to-day support of the hotel department function. We are ideally seeking a UK-based candidate who can commute to our Hammersmith headquarters (with a hybrid working arrangement available following probation), and who demonstrates strong attention to detail, a willingness to learn, and a collaborative, team-focused approach.
Key Responsibilities- Monitor and follow up on outstanding supplier responses in a timely manner, including deadline extensions, booking confirmations and cancellations, rooming list amendments, special requests, and proforma invoices.
- Liaise with suppliers via email and telephone in line with sales requirements.
- Screen, process, and accurately archive all supplier responses and documentation.
- Request and follow up on information relating to visa letters, as required.
- Monitor outstanding pre-payments and deposits, and liaise with both the Sales team and suppliers to ensure timely resolution.
- Confirm bookings, ensuring all terms and conditions are agreed prior to finalisation.
- Produce daily reports on expiring option deadlines.
- Assist with the creation and setup of new products.
- Undertake ad hoc administrative duties to support the wider team.
- Fluency in English, both written and spoken, is essential.
- Demonstrated ability to collaborate effectively in a team-based environment.
- Strong organisational and time management skills.
- Excellent attention to detail.
- Additional European language skills are essential.
- A competitive salary, commensurate with experience.
- A friendly, supportive team and a positive working environment.
- A modern London office designed to support collaboration and productivity.
- Hybrid working arrangements available following successful completion of a 3-month probation period.
- Comprehensive training and ongoing support to help you succeed in the role.
Hotel Department Administrator in London employer: Vosaio Travel Group
Contact Detail:
Vosaio Travel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Department Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the travel and hospitality industry, especially those who work at VOSAIO or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate in the B2B travel sector. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since the role involves liaising with suppliers and team members, being clear and confident in your conversations is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at VOSAIO.
We think you need these skills to ace Hotel Department Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hotel Department Administrator role. Highlight your administrative skills and any relevant experience in the travel sector. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it friendly and professional, just like us!
Show Off Your Attention to Detail: Since this role requires strong attention to detail, make sure your application is free from typos and errors. Double-check everything before hitting send – we appreciate precision!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Vosaio Travel Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hotel Department Administrator. Familiarise yourself with tasks like managing bookings, liaising with suppliers, and handling documentation. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past experiences where you successfully managed complex information or avoided errors. Highlighting these instances will show that you possess the skills they’re looking for.
✨Practice Your Communication Skills
As you'll be liaising with suppliers and team members, practice clear and concise communication. Consider doing mock interviews with a friend or family member to refine your ability to articulate your thoughts effectively, both verbally and in writing.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for managing bookings, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
