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- Tasks: Join our team as an IT Engineer, solving tech issues and managing customer systems.
- Company: We're a growing company focused on delivering top-notch IT solutions.
- Benefits: Enjoy a hybrid work model with competitive pay and opportunities for growth.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact.
- Qualifications: 1+ years in IT, strong knowledge of Microsoft 365, and excellent problem-solving skills required.
- Other info: Relevant certifications and experience with ConnectWise Manage PSA are a plus.
The predicted salary is between 20000 - 28000 £ per year.
Our client is currently looking for an IT Engineer to join their expanding team, they are looking to pay anywhere between 25 – 35k doe
This position is hybrid, however there will be an element of site work included.
You will have a minimum of 1 years experience as an IT Engineer or similar position. You will also require the following:-
- Strong knowledge of IT systems and applications, specifically Microsoft 365 and Windows Operating Systems.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Strong communication skills, both written and verbal.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
- Previous experience of using ConnectWise Manage PSA is also a plus
This is a great opportunity as this position will include:-
- Diagnose and resolve customer technical issues via remote assistance and on-site visits.
- Perform software updates to proactively manage customer machines.
- Install and maintain customer IT equipment and network infrastructures.
- Use Remote Management and Monitoring Dashboard to identify and resolve issues.
- Ensure all data backups for customers are completed regularly.
- Assist customers with software and hardware installations.
- Ensure all websites hosted by the company have valid SSL Certificates and are kept up-to-date.
- Create and manage website hosting and relevant email accounts on Virtual Private Servers.
- Maintain a knowledge base to help diagnose issues and record resolutions.
- Ensure customer information is up-to-date within the CRM.
- Purchase any required equipment liaising with the management team.
If you feel you have the necessary skills, please apply now with your up to date CV and salary expectation.
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IT Engineer - Hybrid employer: Vortex Recruitment
Contact Detail:
Vortex Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer - Hybrid
✨Tip Number 1
Make sure to highlight your experience with Microsoft 365 and Windows Operating Systems during the interview. Be prepared to discuss specific projects or challenges you've faced using these systems, as this will demonstrate your expertise.
✨Tip Number 2
Since strong communication skills are essential for this role, practice explaining technical concepts in simple terms. This will help you convey your problem-solving approach effectively during discussions with potential employers.
✨Tip Number 3
Familiarize yourself with ConnectWise Manage PSA if you haven't already. Even if you don't have direct experience, showing that you're proactive about learning this tool can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've worked both independently and as part of a team. This will showcase your versatility and ability to adapt to different work environments, which is crucial for a hybrid position.
We think you need these skills to ace IT Engineer - Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an IT Engineer or in a similar role. Emphasize your knowledge of Microsoft 365, Windows Operating Systems, and any relevant certifications like CompTIA A+ or Microsoft Certified IT Professional.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully diagnosed and resolved technical issues in the past. This will demonstrate your problem-solving skills and attention to detail.
Highlight Communication Skills: Since strong communication skills are essential for this role, include instances where you effectively communicated with customers or team members, both in writing and verbally.
Express Enthusiasm for Hybrid Work: Mention your adaptability to hybrid work environments and your willingness to perform site work when necessary. This shows that you are flexible and ready to meet the job's requirements.
How to prepare for a job interview at Vortex Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with IT systems, especially Microsoft 365 and Windows Operating Systems. Highlight specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers and provide clear examples of how you've tackled technical issues in the past.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice explaining technical concepts in simple terms, as you may need to assist customers who are not tech-savvy. Be clear and concise in your responses.
✨Familiarize Yourself with ConnectWise Manage PSA
If you have experience with ConnectWise Manage PSA, be ready to discuss it. If not, do some research on its functionalities and how it can help manage customer relationships and technical support.
