At a Glance
- Tasks: Lead a team to deliver top-notch IT support and manage incident queues.
- Company: Join Vorboss, a forward-thinking company focused on quality service.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Dynamic role with opportunities for compliance and KPI reporting.
- Why this job: Make a real difference in IT support while developing your leadership skills.
- Qualifications: 2 years of MSP experience and expertise in macOS and Google Workspace.
The predicted salary is between 31500 - 38500 £ per year.
Vorboss is seeking a dedicated 1st Line Support Engineer to join our Salisbury client site, delivering proactive service desk support within our operational framework.
You will lead the Salisbury team, manage incident queues, coordinate with SDM and stakeholders, and ensure SLAs are met while expanding compliance and KPI reporting.
This role requires 2 years MSP experience, mac OS and Google Workspace expertise, and strong communication and leadership skills, with a focus on quality service.
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Service Desk Lead: 1st Line IT Engineer in Salisbury employer: Vorboss
Vorboss is an exceptional employer, offering a supportive and collaborative team environment in Bristol, where employees are encouraged to grow and develop their skills. With competitive salaries, a range of benefits including an employee share plan, private healthcare, and flexible working options, we strive to create 'the best job that someone ever had'. Our commitment to diversity and inclusion ensures that every team member feels valued and respected, making Vorboss a truly rewarding place to work.
