Operations IT Solution Consultant Permanent / Full-Time London View position

Vorboss is building the future of business infrastructure in London. We started by building London's largest fibre network and are now expanding to provide the full range of IT and cybersecurity services that modern businesses rely on. Our goal is simple: give London businesses a single, trusted partner for everything from connectivity to managed IT and cyber protection. We're proud to have earned one of the best reputations in the industry and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success. We're looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be 'the best job that someone ever had', regardless of how long they stay with us and promise to provide a supportive workplace based on respect and trust.

Role overview: We are looking for a Solution Consultant to support the design and delivery of connectivity, IT, and cybersecurity services for businesses across London. You will work closely with Sales, Networks, and Delivery teams to shape solutions that integrate seamlessly with customers' existing environments, ensuring technical accuracy and a smooth path to implementation. In this role, you'll take ownership of more complex technical scoping, particularly across IT and cloud services. You'll support customers through migrations, upgrades, and solution validation, while also advising on best practice across Microsoft 365, Azure, Google Workspace, and related ecosystem tools. This position is ideal for someone with solid hands-on experience in IT infrastructure or cloud environments who is now looking to grow into a broader, customer-facing solution design role.

Key responsibilities:

• Join customer calls to lead or support technical discovery.
• Validate requirements and propose solutions across connectivity, IT, cloud, and cybersecurity.
• Explain solution options, architecture, and recommended approaches to technical and non-technical stakeholders.
• Prepare or validate high-level solution documentation, diagrams, and scope-of-work materials.
• Ensure all technical details are accurate before handover to senior Solutions or Delivery teams.
• Maintain clear, organised notes and documentation that support a smooth implementation.
• Conduct checks to ensure Vorboss solutions fit seamlessly with the customer's wider IT ecosystem.
• Work closely with Sales and Product teams to shape solution options and ensure commercial alignment.
• Support Networks and Delivery teams by providing accurate technical information and early-stage validation.
• Escalate complex or non-standard requirements to senior members of the Solutions team.

The right candidate:

• Solid experience in an ISP, MSP, or IT/cybersecurity environment.
• Strong working knowledge of M365, Azure, Azure AD, and/or Google Workspace.
• Experience with backups, cloud migrations, licensing changes, and tenant configuration.
• Familiarity with endpoint management, identity, security controls, and cloud integrations.
• Good understanding of networking fundamentals (LAN/WAN, firewalls), and ideally some exposure to Juniper, Ruckus, or Fortinet.
• Confident communicator with the ability to engage technical and non-technical stakeholders.
• Highly organised, detail-driven, and capable of producing clear technical documentation.

We believe in taking care of our staff both mentally and physically and in order to support this we offer a range of benefits that you can access:

• Employee Share Plan - Once an employee at Vorboss, we offer the opportunity to become a shareholder in the company.
• Company pension scheme.
• 25 days of annual leave allowance that increases with years served (excluding bank holidays).
• Access to Spill, our mental health support partner.
• Cycle to work scheme.
• Half price gym memberships through the healthcare provider.
• Free eye test.
• Hastee app, to help manage your salary and finances.

Diversity, inclusion, and equal opportunities: We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination. Vorboss promotes step-free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites.