Installation Quality Lead Permanent / Full-Time London View position

Who are Vorboss: Vorboss is building London’s next‑generation business fibre network. Our focus is on engineering excellence and customer service for the UK and Europe’s most important organisations. We aim to change London’s fibre infrastructure and build a trusted partner for connectivity, managed IT, and cyber protection. We’ve earned a strong reputation and maintain a tight-knit, talented team that trusts each other and takes responsibility for success.

Role overview: We're looking for an experienced installation specialist to bring structure, training, and quality control to a large and growing team. This quality and standards role sits within our SHEQ function, reporting to the Head of SHEQ. You will be the authority on how installations are carried out – not the fibre itself but everything around it: containment, tray work, cable management, penetrations, and the finish and presentation of the work. As a “muddy boots” role, you will be on site regularly to problem‑solve, train, sign off work, and engage confidently with building managers and landlords when questions arise about method, safety, or building fabric.

Key responsibilities:

• Define and maintain Vorboss installation quality standards for containment, tray work, trunking, conduit, cable routing, fire stopping, penetrations, and site presentation.
• Sign off completed installations against those standards and identify remedial work required before sign‑off is granted.
• Serve as the first point of contact for installation teams encountering unusual or complex situations on site—including old buildings, restricted access, heritage constraints, and awkward routes.
• Visit sites for complex or non‑standard installs to provide direct support, problem‑solving, and training.
• Build and deliver a structured training and competency framework for the installation team.
• Represent Vorboss professionally to building managers, landlords, and facilities teams where installation work raises questions about method, safety, or building fabric.
• Work closely with the Head of SHEQ to ensure installation practices align with CDM regulations, relevant codes of practice, and Vorboss health and safety standards.
• Feed quality and competency insights back into operational planning, highlighting where team development or process changes are needed.
• Manage, implement, monitor, and control the quality of Vorboss fibre installations.

The right candidate:

• A trade or construction background with strong practical knowledge of building installation work – electrician, M&E engineer, building services engineer, or similar; fibre experience is welcome but not required.
• Direct experience with containment and cable management work: tray, trunking, conduit, raised floors, risers, and service penetrations.
• Experience working in occupied commercial buildings, including older or heritage stock where methods must be adapted.
• Ability to have straightforward, professional conversations with building managers or landlords when needed – not a client‑facing role.
• A genuine commitment to quality, with patience and communication skills to guide a large team.
• Familiarity with CDM and relevant codes of practice; experience with BS EN 50174 or similar standards is useful but not essential.
• Some experience in a quality, supervisory, or training role, formally or informally.

Benefits:

• Employee Share Plan
• Company pension scheme
• Bonus scheme
• 25 days of annual leave (excluding bank holidays) that increases with years served
• Private healthcare
• Access to Spill, our mental health support partner
• Cycle-to-work scheme
• Half‑price gym memberships through the healthcare provider
• Free eye test
• Hastee app to help manage your salary and finances

Diversity, inclusion, and equal opportunities: We aim to be an equal‑opportunity employer and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions that cannot be shown to be justifiable. We promote a working environment free of bullying, harassment, victimisation, and unlawful discrimination. We train managers and all staff on their rights and responsibilities under our equality, diversity, and inclusion policy. We provide step‑free access at our main headquarters, while considering physical barriers at other sites for employees who may face them.