Commercial Commercial Excellence Specialist Permanent / Full-Time London, UK View position

Vorboss is building London’s next-generation business fibre network. This is a responsibility that we take seriously; we understand that for most businesses, reliable fibre internet is as important as heat, electricity, and water. We want to completely change the fibre network in London (and beyond), and we’re on the hunt for smart, talented people to join us.

At Vorboss, we do the right thing—no matter what. Our unwavering focus on engineering excellence and unrivalled commitment to customer service is trusted by the most important organisations across the UK and Europe in the technology, pharmaceutical, financial, and e-commerce industries.

We’re proud to have earned one of the best reputations in the industry, and it is essential to us that we maintain that reputation as we grow. Our team is tight knit and highly talented. We trust each other to do the right thing, take responsibility, and be a champion for our collective success.

We’re looking for talented, smart people to join us as we embark on this exciting period of growth. Our vision for Vorboss is to be ‘the best job that someone ever had’, regardless of how long they stay with us, and promise to provide a supportive workplace based on respect and trust.

Role overview:

This role is responsible for developing industry-leading processes across a broad spectrum of activities that are critical to Vorboss\’ long-term success.

It involves close collaboration with various internal teams and external stakeholders to achieve its objectives.

For the right candidate, this is an excellent opportunity to gain a deep understanding of, and contribute to the enhancement of, the key drivers of commercial performance.

Key responsibilities:

(Please note that this list is not exhaustive)

• Process non-standard orders for the direct sales team, ensuring accuracy and timely execution.

• Take ownership of rapid quoting processes for Tier 1 and Channel customers, delivering fast and accurate responses.

• Conduct research and build comprehensive datasets to support public sector engagement initiatives.

• Support event execution by researching speakers, coordinating logistics, and ensuring strong attendee turnout.

• Participate in marketing activities as part of an apprenticeship, gaining exposure to content creation, digital

marketing, and campaign execution.

• Ensure high-quality CRM data entry by sales representatives, enabling reliable reporting and decision-making for

leadership.

The right candidate:

• You will have strong curiosity traits and enjoy finding solutions to complex problems.

• You will be results driven and always see things through the eyes of a customer.

• You will have brilliant communication skills, with a proven ability to engage Sales, Marketing and Operational

colleagues

• You are an analytical and a strategic thinker paired with a hands-on, detail-oriented approach to problem solving.

• You are resilient and adaptable and able to work in a high-pressure, fast-paced environment

We believe in taking care of our staff both mentally and physically and in order to support this we offer a range of benefits that you can access.

• Employee Share Plan-Once an employee at Vorboss, we offer the opportunity to become a share holder in the company.

• Company pension scheme.

• 25 days of annual leave allowance that increases with years served(excluding bank holidays).

• Access to Spill, our mental health support partner.

• Cycle to work scheme.

• Half price gym memberships through the healthcare provider.

• Free eye test.

• Hastee app, to help manage your salary and finance

Diversity, inclusion, and equal opportunities:

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We aim to create a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued. This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. Responsibilities include staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation, and unlawful discrimination.

Vorboss promotes step-free access at our main headquarters, whilst taking into consideration physical barriers employees might face across all other sites.

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