Professional Services Coordinator in Milton Keynes
Professional Services Coordinator

Professional Services Coordinator in Milton Keynes

Milton Keynes Full-Time 30000 - 40000 £ / year (est.) No home office possible
Vontier

At a Glance

  • Tasks: Support pre-sales trials and coordinate with teams and customers for large implementations.
  • Company: Join a leading SaaS company revolutionising fleet management with AI-driven solutions.
  • Benefits: Enjoy 23 days annual leave, flexible work options, and comprehensive health plans.
  • Why this job: Make a real impact by helping customers unlock the full potential of innovative technology.
  • Qualifications: Strong communication skills and experience in customer support or project coordination.
  • Other info: Collaborative team culture with opportunities for professional growth and volunteering.

The predicted salary is between 30000 - 40000 £ per year.

Professional Services Coordinator – 12 months maternity cover. Are you experienced in providing superior pre-sales trials and coordination support to internal teams and customers? We’re a SaaS company with an AI driven telematics solution that uses a scalable cloud ecosystem and connects data from sensors, cameras, and mobile and third-party applications into real-time insights. The company tracks vehicles and supports a large fleet management ecosystem.

Responsibilities

  • Join the Professional Services Team and provide support with large implementations.
  • Build relationships with internal and external teams and work with enterprise customers, answering queries and rolling out solutions.
  • Train customers to help them realize the full potential of the solution.
  • Drive outstanding results for the customer and for Teletrac Navman.

What will help you succeed

  • Be proactive and self-motivated.
  • Take ownership and be creative in problem-solving; develop ideas into action and contribute to the success of the local and global Professional Services Group.
  • Excellent customer support/coordination and organizational skills developed in an enterprise business.
  • Strong written and verbal communication skills; able to communicate effectively at all levels.
  • Strong MS Office skills and experience.
  • Experience providing hardware, software, and/or service solutions to large accounts.

Desirable

  • Prior experience within the IT and technology industry.
  • Prior project coordination experience, ideally in pre-sales, implementation, and coordination.
  • Working knowledge of GPS and fleet management technology.

What’s in it for you?

  • Working in a team that collaborates, with regular team catch-ups and a focus on excellence.
  • Variety of medical, dental, and vision plans and other wellness initiatives.
  • 23 days annual leave increasing to 25 days.
  • Company pension contribution at 6%, life insurance at 4 x annual salary.
  • Learning & Growth: Full access to LinkedIn Learning, product training, with ongoing development opportunities.
  • Employee Assistance Program (EAP) with counseling services and support for major life events and financial concerns.
  • Flexible work: commitment to a work environment that maximizes functionality, collaboration and work/life satisfaction with flexibility where available.
  • Charitable fundraising activities and a paid day for volunteering.

Eligibility

All applicants for this position must be authorized to live and work full-time in the UK.

About Teletrac Navman & Vontier

Teletrac Navman’s goal is to empower industries with simple and intelligent solutions that enhance efficiency, safety, and sustainability. Teletrac Navman is a Vontier company. Vontier is a global technology company powering the way the world moves.

Professional Services Coordinator in Milton Keynes employer: Vontier

Teletrac Navman is an exceptional employer that prioritises employee well-being and professional growth, offering a collaborative work culture with regular team interactions and a commitment to excellence. With generous benefits including extensive medical plans, 23 days of annual leave, and access to continuous learning opportunities, employees are empowered to thrive both personally and professionally. The company's focus on flexibility and community involvement, such as paid volunteering days, makes it a rewarding place to work for those seeking meaningful employment in the tech industry.
Vontier

Contact Detail:

Vontier Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Professional Services Coordinator in Milton Keynes

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Professional Services Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its products. Familiarise yourself with their AI-driven telematics solutions and think about how your skills can contribute to their success. This will show you're genuinely interested and ready to hit the ground running.

✨Tip Number 3

Practice your communication skills! As a Professional Services Coordinator, you'll need to convey complex information clearly. Try mock interviews with friends or use online resources to refine your pitch and ensure you can articulate your value effectively.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining our team and ready to dive into the exciting world of fleet management technology.

We think you need these skills to ace Professional Services Coordinator in Milton Keynes

Pre-sales Coordination
Customer Support
Organisational Skills
Written Communication Skills
Verbal Communication Skills
MS Office Proficiency
Problem-Solving Skills
Project Coordination
Implementation Experience
Knowledge of GPS Technology
Fleet Management Technology
Relationship Building
Self-Motivation
Creativity

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Professional Services Coordinator role. Highlight your experience in pre-sales support and coordination, as well as any relevant skills that match the job description.

Show Off Your Communication Skills: Since strong written communication is key for this role, ensure your application is clear and concise. Use professional language but let your personality shine through – we want to see who you are!

Demonstrate Problem-Solving Abilities: In your application, share examples of how you've taken ownership of challenges in previous roles. We love seeing creative solutions and proactive approaches that lead to successful outcomes.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Vontier

✨Know the Product Inside Out

Before your interview, make sure you understand Teletrac Navman's AI-driven telematics solution. Familiarise yourself with how it connects data from various sources and the benefits it offers to fleet management. This knowledge will help you answer questions confidently and show your genuine interest in the role.

✨Showcase Your Coordination Skills

As a Professional Services Coordinator, you'll need to demonstrate your organisational prowess. Prepare examples of past experiences where you've successfully managed projects or coordinated teams. Highlight your ability to build relationships and support enterprise customers, as this is crucial for the role.

✨Prepare for Customer Scenarios

Think about potential customer queries you might encounter and how you would address them. Practice articulating solutions clearly and concisely, showcasing your strong communication skills. This will not only prepare you for questions but also illustrate your proactive approach to problem-solving.

✨Emphasise Your Tech Savvy

Given the tech focus of the role, be ready to discuss your experience with hardware, software, and service solutions. If you have prior knowledge of GPS and fleet management technology, make sure to mention it. This will demonstrate that you’re not just a fit for the role but also an asset to the team.

Professional Services Coordinator in Milton Keynes
Vontier
Location: Milton Keynes

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