Welfare Benefits Caseworker/Trainee Caseworker

Welfare Benefits Caseworker/Trainee Caseworker

North East Full-Time 24800 - 33500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Welfare Benefits Caseworker, helping people access vital support.
  • Company: We're a supportive organisation dedicated to improving lives in South Tyneside.
  • Benefits: Enjoy 35 days annual leave, flexible hours, and interest-free travel tickets.
  • Why this job: Make a real difference in your community while working in a friendly environment.
  • Qualifications: No prior experience needed; just a passion for helping others and a willingness to learn.
  • Other info: This is a fixed-term full-time role with a competitive salary.

The predicted salary is between 24800 - 33500 £ per year.

Contract Type: Fixed term

Role Type: Employment

Hours: Full time

Application deadline: Friday, August 1, 2025 – 12:01

Based: South Tyneside

Salary: £29,880 Per Annum

Salary Type: Fixed Salary

Location: Tyne and Wear

Role description: Officer

This is an opportunity to join our Welfare Benefit Caseworker Team on a salary higher than the average, as we recognise the skills required to undertake the duties of the post. In addition to our salary we also offer 35 days annual leave, flexible working times and interest free Corporate Metro Season Tickets.

The successful candidate will have a proven track record of meeting contractual requirements both in terms of quantity and quality, while working in a friendly, inclusive and supportive environment or the ability to be trained to do so.

For further details and an Application Pack e-mail karinf@southtynelca.net or follow the link –

https://docs.google.com/document/d/10EjIPxn-dyv5B3OEkiAWpBD_VCBsxTvZcSS…;

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Welfare Benefits Caseworker/Trainee Caseworker employer: VONNE (Voluntary Organisations' Network North East)

Join our Welfare Benefits Caseworker Team in South Tyneside, where we prioritise employee well-being with a competitive salary, 35 days of annual leave, and flexible working hours. Our inclusive and supportive work culture fosters personal and professional growth, making it an ideal environment for those looking to make a meaningful impact in the community.
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Contact Detail:

VONNE (Voluntary Organisations' Network North East) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Welfare Benefits Caseworker/Trainee Caseworker

✨Tip Number 1

Familiarise yourself with the welfare benefits system in the UK. Understanding the various types of benefits and the eligibility criteria will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with current or former caseworkers in the welfare benefits sector. They can provide valuable insights into the day-to-day responsibilities and challenges of the role, which can be beneficial during your application process.

✨Tip Number 3

Prepare for potential scenario-based questions in interviews. Think about how you would handle specific cases or challenges that a welfare benefits caseworker might face, as this will showcase your problem-solving skills.

✨Tip Number 4

Research StudySmarter and our values. Being able to articulate why you want to work with us and how you align with our mission can set you apart from other candidates during the interview process.

We think you need these skills to ace Welfare Benefits Caseworker/Trainee Caseworker

Knowledge of Welfare Benefits
Case Management Skills
Strong Communication Skills
Empathy and Compassion
Attention to Detail
Problem-Solving Skills
Ability to Work Under Pressure
Organisational Skills
Interpersonal Skills
Data Entry and Record Keeping
Understanding of Legal Frameworks
Teamwork and Collaboration
Adaptability
Customer Service Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Welfare Benefits Caseworker position. Tailor your application to highlight relevant experience and skills that match the role.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and achievements. Use bullet points for clarity and focus on quantifiable results where possible, especially in relation to meeting contractual requirements.

Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the organisation. Highlight your understanding of welfare benefits and any previous experience in similar roles. Make sure to explain why you would be a great fit for their team.

Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at VONNE (Voluntary Organisations' Network North East)

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Welfare Benefits Caseworker. Familiarise yourself with the types of benefits you'll be dealing with and the skills required to meet contractual obligations.

✨Showcase Your Experience

If you have previous experience in welfare benefits or a similar field, be ready to discuss specific examples. Highlight how your past roles have prepared you for this position and demonstrate your ability to meet both quantity and quality requirements.

✨Prepare Questions

Think of insightful questions to ask during the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values, especially regarding their friendly and inclusive environment.

✨Emphasise Flexibility and Teamwork

Since the role involves working in a supportive team, be prepared to discuss your teamwork skills and how you adapt to flexible working conditions. Share examples of how you've successfully collaborated with others in previous roles.

Welfare Benefits Caseworker/Trainee Caseworker
VONNE (Voluntary Organisations' Network North East)
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