Volunteer and Partner Coordinator

Volunteer and Partner Coordinator

Gateshead Part-Time 16800 - 22400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate volunteers and partners to enhance food support services.
  • Company: Join VONNE, a passionate network dedicated to supporting voluntary organisations in the North East.
  • Benefits: Enjoy flexible part-time hours and the chance to make a real impact in your community.
  • Why this job: Be part of a vibrant team making a difference in tackling food poverty.
  • Qualifications: Strong communication skills and a desire to learn about food poverty are essential.
  • Other info: Applications require a CV and cover letter explaining your motivation to join.

The predicted salary is between 16800 - 22400 £ per year.

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1 week ago Be among the first 25 applicants

Join to apply for the Volunteer and Partner Coordinator role at VONNE (Voluntary Organisations\’ Network North East)

Contract Type: Permanent

Role Type: Employment

Hours: Part time

Application deadline: Friday, July 25, 2025 – 00:00

Based: Gateshead

Salary: £28,000 Pro Rata

Salary Type: Fixed Salary

Location: Tyne and Wear

Role description: Officer

Position: Volunteer and Partner Co-ordinator

Reports to: Engagement Manager

Location: Blaydon

Hours: 20 hours per week (4 hours per day Mon-Fri)

Salary: £28k pro rata

Contract: Permanent/Part-time

Feeding Families is seeking a Volunteer and Partner Co-ordinator to join our small but enthusiastic team in delivering a five star service to our volunteers and the partners who receive our food support. This is an exciting opportunity for someone with excellent communication skills to help us grow relationships inside and outside the organisation to drive support and impact.

Objectives

  • To effectively support the Operations and Engagement Teams in delivering communications and support internally and externally.
  • To support the volunteering experience with individuals and corporates, to maximise the impact of their contributions.
  • To liaise with our charity partners to nurture connections and ensure we provide the correct support to them.
  • To support the warehouse operations where necessary.

Main Responsibilities

Volunteers

  • To be the main point of contact for volunteers attending the packing centre.
  • To welcome new volunteers and assist with inductions.
  • To liaise with corporate clients about volunteering opportunities and schedule attendance.
  • To offer guidance and support to volunteers with additional needs to be able to participate in packing sessions.
  • To manage our Volunteero app, which schedules shifts for volunteers.
  • To listen to and act on any volunteer feedback to improve their experience.
  • To organise occasional thank you events or volunteer drives.

Warehouse

  • To understand the organisation of the warehouse and support volunteers to work there.
  • To run occasional packing sessions as support to the Operations Team.

Partners

  • To be the main contact for our partners (charities, schools and organisations) who are requesting food.
  • To assess applications as to suitability and levels of support requested.
  • To pass applications on for approval and registration.
  • To answer queries from partners and liaise with warehouse staff re availability, deliveries etc.
  • To build relationships with partners to understand their needs and direct them to the most appropriate provision.
  • To invite partners on site to understand what we do as part of their onboarding process.
  • To do occasional site visits to better understand the organisations we work with.

Essential

Relevant skills and experience

Desirable

Excellent communication skills (verbal and written)

Yes

Highly organised with attention to detail

Yes

Ability to input information into our CRM (Beacon) and Volunteero app (training can be given)

Yes

Experience of managing multiple tasks to deadlines, prioritising own workload with good time management skills

Yes

Experience of using Microsoft Office

Yes

Ability to handle difficult situations calmly and professionally

Yes

Flexibility to adapt to changing situations

Yes

Strong administration skills to organise people and assign tasks

Yes

Positive leadership style

Yes

Good understanding of confidentiality

Yes

The ability to work equally well, both as part of a team and unsupervised

Yes

An interest in, knowledge of or willingness to learn about food poverty

Yes

Background in working within the charity sector

Yes

A desire to make a difference

Yes

GCSE in English and Maths

Yes

APPLICATIONS ARE BY CV AND COVERING LETTER, EXPLAINING WHY YOU WOULD LIKE TO WORK FOR THE CHARITY, TO juliet@feedingfamilies.org.uk FRIDAY, 25TH JULY 2025.

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Volunteer and Partner Coordinator employer: VONNE (Voluntary Organisations' Network North East)

VONNE (Voluntary Organisations' Network North East) is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of its employees and volunteers. Located in Gateshead, this part-time role as a Volunteer and Partner Coordinator provides a unique opportunity to make a meaningful impact in the community while enjoying flexible working hours and a commitment to personal and professional growth within the charity sector.
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Contact Detail:

VONNE (Voluntary Organisations' Network North East) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Volunteer and Partner Coordinator

✨Tip Number 1

Network with local charities and organisations in Tyne and Wear. Attend community events or volunteer fairs to meet potential partners and volunteers, which can help you understand the landscape and build relationships that are crucial for this role.

✨Tip Number 2

Familiarise yourself with the specific needs of food poverty initiatives. Research Feeding Families and similar organisations to understand their mission and how they engage with volunteers and partners, which will help you articulate your passion during interviews.

✨Tip Number 3

Develop your communication skills by engaging in public speaking or community outreach activities. This will not only boost your confidence but also demonstrate your ability to connect with diverse groups, a key aspect of the Volunteer and Partner Coordinator role.

✨Tip Number 4

Gain experience with CRM systems like Beacon or similar platforms. If you haven't used them before, consider taking an online course or tutorial to get comfortable with data management, as this will be beneficial in managing volunteer information effectively.

We think you need these skills to ace Volunteer and Partner Coordinator

Excellent Communication Skills (Verbal and Written)
Highly Organised with Attention to Detail
Experience with CRM Systems (e.g., Beacon)
Proficiency in Microsoft Office
Strong Time Management Skills
Ability to Handle Difficult Situations Calmly and Professionally
Flexibility to Adapt to Changing Situations
Strong Administration Skills
Positive Leadership Style
Understanding of Confidentiality
Ability to Work as Part of a Team and Independently
Interest in Food Poverty and Charity Sector
Desire to Make a Difference

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Volunteer and Partner Coordinator role. Focus on your communication skills, organisational abilities, and any experience in the charity sector.

Craft a Compelling Cover Letter: In your cover letter, explain why you want to work for VONNE and how your background makes you a suitable candidate. Be specific about your passion for food poverty and your desire to make a difference.

Showcase Relevant Skills: Emphasise your ability to manage multiple tasks, handle difficult situations, and work both independently and as part of a team. Mention any experience with CRM systems or Microsoft Office, as these are important for the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at VONNE (Voluntary Organisations' Network North East)

✨Show Your Passion for Volunteering

Make sure to express your genuine interest in volunteering and community support during the interview. Share any personal experiences or stories that highlight your commitment to helping others, as this role is all about making a difference.

✨Demonstrate Strong Communication Skills

Since the role requires excellent communication with volunteers and partners, prepare examples of how you've effectively communicated in previous roles. Be ready to discuss how you would handle difficult conversations or feedback from volunteers.

✨Highlight Organisational Skills

This position involves managing multiple tasks and schedules. Bring up specific instances where you've successfully organised events or managed projects, showcasing your ability to prioritise and stay on top of deadlines.

✨Research the Organisation

Familiarise yourself with VONNE and its mission. Understanding their work in food poverty and community support will allow you to tailor your answers and show that you're aligned with their values and objectives.

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