Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help individuals navigate Universal Credit claims and provide essential support.
- Company: VONNE is a leading network supporting voluntary organisations in the North East.
- Benefits: Enjoy 35 days annual leave, flexible hours, and interest-free travel tickets.
- Why this job: Join a friendly team making a real difference in people's lives.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: This is a full-time, entry-level position with a fixed salary of £29,880.
The predicted salary is between 25000 - 35000 £ per year.
Join to apply for the Universal Credit Help to Claim Advisor role at VONNE (Voluntary Organisations\’ Network North East).
Application deadline: Friday, August 1, 2025 – 12:01.
Location: South Tyneside, Tyne and Wear.
Contract Type: Fixed term.
Role Type: Employment.
Hours: Full time.
Salary: £29,880 Per Annum (Fixed Salary).
Role description: Officer.
This is an opportunity to join our Universal Credit Help to Claim Team with a competitive salary, 35 days annual leave, flexible working hours, and interest-free Corporate Metro Season Tickets.
The successful candidate will have a proven track record of meeting Help to Claim contractual requirements in both quantity and quality, working in a friendly, inclusive, and supportive environment.
For details and an Application Pack, email karinf@southtynelca.net or follow the link: Application Pack.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Finance and Sales
Industries
- Non-profit Organization Management
#J-18808-Ljbffr
Universal Credit Help to Claim Advisor employer: VONNE (Voluntary Organisations' Network North East)
Contact Detail:
VONNE (Voluntary Organisations' Network North East) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Universal Credit Help to Claim Advisor
✨Tip Number 1
Familiarise yourself with Universal Credit and the Help to Claim service. Understanding the ins and outs of the system will not only help you in interviews but also demonstrate your commitment to supporting clients effectively.
✨Tip Number 2
Network with professionals in the non-profit sector, especially those involved in welfare support. Attend local events or join online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to helping clients navigate Universal Credit. Think about how you would handle various situations and be ready to share your problem-solving skills.
✨Tip Number 4
Showcase your soft skills during the application process. Highlight your ability to work in a friendly and inclusive environment, as well as your communication skills, which are crucial for this advisory role.
We think you need these skills to ace Universal Credit Help to Claim Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Universal Credit Help to Claim Advisor position. Tailor your application to highlight relevant experience and skills.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in finance, sales, or similar roles. Emphasise any previous work related to helping clients with benefits or financial advice.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting individuals with Universal Credit claims. Mention specific examples of how you've met contractual requirements in past roles and your commitment to working in a friendly and inclusive environment.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at VONNE (Voluntary Organisations' Network North East)
✨Understand Universal Credit
Make sure you have a solid grasp of what Universal Credit is and how it works. Familiarise yourself with the Help to Claim service, as this will show your commitment and understanding of the role.
✨Demonstrate Empathy and Support Skills
As an advisor, you'll be helping people navigate a complex system. Prepare examples from your past experiences where you've shown empathy and provided support to individuals in need.
✨Highlight Your Track Record
Be ready to discuss your previous achievements in meeting contractual requirements. Use specific metrics or examples to illustrate how you’ve successfully met targets in similar roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and the challenges faced by the Help to Claim team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
