At a Glance
- Tasks: Guide clients through financial options and provide budgeting advice.
- Company: Join Citizens Advice, a passionate team making a real difference.
- Benefits: Competitive salary, comprehensive training, and career development opportunities.
- Other info: Dynamic role with a clear path to becoming a fully accredited Debt Advisor.
- Why this job: Make a positive impact on people's lives while growing your skills.
- Qualifications: Empathy, communication skills, and a desire to learn.
The predicted salary is between 27000 - 27000 £ per year.
Contract Type: Fixed term
Role Type: Employment
Hours: Full time
Application deadline: Friday, July 10, 2026 - 16:30
Based: Redcar Cleveland
Salary: £25,000 to £27,000 Per Annum
Location: Teesside
This role is perfect for someone who is ready to learn, grow, and make a lasting difference in their community. You don’t need to be an expert - we’ll give you all the training and support you need. What matters most is your empathy, your desire to help others, and your motivation to develop into a trusted, skilled advisor.
From day one, you’ll be working alongside experienced colleagues, helping clients facing some of the most difficult moments in their lives. You’ll see firsthand how advice and advocacy can relieve stress, restore confidence, and transform someone’s outlook on the future.
Responsibilities
- Guide clients through their financial options
- Provide budgeting and income-maximisation advice
- Support people in crisis with understanding and care
- Help negotiate with creditors, removing pressure and fear from clients
- Work towards becoming a fully accredited Debt Advisor
This is also a regulated role, and you’ll be expected to follow clear procedures in line with the Financial Conduct Authority (FCA) Code of Conduct. This ensures that every piece of advice you give is not only high quality and ethical, but also fully compliant and process-driven - building trust and consistency for those who rely on your support.
Benefits & Development
This is more than a job. It’s a chance to grow your skills while making a genuine impact on individuals and families across our communities.
What We’re Looking For
- A genuine desire to make a positive difference
- Strong empathy and communication skills
- Good numeracy, writing, and attention to detail
- The motivation to learn and build your expertise over time
- Good time management and organisational skills
We are committed to your development and will invest in you through a comprehensive training programme, tailored mentorship, and a clear path to accreditation.
Application Details
Closing Date: Friday 10th July 2026 at 4.30pm
This role is subject to an enhanced DBS check.
Trainee Finance and Debt Specialist employer: VONNE (Voluntary Organisations' Network North East)
Citizens Advice Darlington, Redcar and Cleveland is an exceptional employer dedicated to fostering a supportive and empowering work environment. With a strong focus on employee development, you will receive comprehensive training and mentorship as you embark on a meaningful career helping individuals regain control of their finances. Located in the heart of Teesside, our team thrives on collaboration and empathy, making a real difference in the community while enjoying a fulfilling work-life balance.
Contact Details:
VONNE (Voluntary Organisations' Network North East) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Finance and Debt Specialist
✨Tap into University Career Services
If you're a student or recent grad eyeing a trainee role in banking or financial services, your university career services are your secret weapon. They often have connections with firms, and can guide you to exclusive openings that aren't advertised widely, so make sure to get in touch!
✨Get Involved in Finance Societies
Joining finance-related societies or clubs at your university can seriously up your game. They often host networking events, guest speaker sessions, and workshops that can connect you directly with industry professionals and potential employers.
✨Show Your Passion Through Projects
Try working on finance-related projects or internships, even if they're unpaid. It shows your commitment and gives you something to discuss in interviews. Plus, if you've got a blog or a portfolio detailing your findings on market trends, that can really impress recruiters!
✨Use Our Website to Find Opportunities
We at StudySmarter recommend that you regularly check our website for trainee opportunities at leading companies like VONNE (Voluntary Organisations' Network North East). They often post openings directly there, so don't miss out on the chance to apply and show what you've got!
We think you need these skills to ace Trainee Finance and Debt Specialist
Some tips for your application 🫡
Show your numbers!:In banking and financial services, we love a bit of quantification. Be sure to highlight any relevant coursework, grades, or projects that showcase your analytical skills. If you've tackled math-heavy subjects or have experience with financial modelling, let that shine on your CV!
Tailor your application to finance:Don't just copy and paste a generic cover letter; weave in your passion for finance and share any relevant experiences or internships, no matter how small. Writing about your motivations and learning potential in relation to the role will help us see you fit in at VONNE (Voluntary Organisations' Network North East).
Certifications can set you apart:If you've got any finance-related certifications (think CFA Level 1, ACCA, or even online courses), make sure to include them! They show initiative and a commitment to your career in banking, which we really appreciate.
Proofread with a fine-tooth comb:In finance, attention to detail is crucial! Spam your application with typos or poor formatting, and we may flag you as 'not detail-oriented'. So, let’s double-check everything. A clear structure in your CV and cover letter will also help your application stand out. Remember, apply through our website!
How to prepare for a job interview at VONNE (Voluntary Organisations' Network North East)
✨Brush Up on Your Financial Knowledge
Make sure you’re comfortable with financial concepts and terminology. The interview may dive into areas like risk assessment or investment strategies, so revisiting some core principles and current trends in the banking sector will really help us stand out at VONNE (Voluntary Organisations' Network North East).
✨Prepare for Case Studies
Expect to encounter case studies or hypothetical financial scenarios where you’ll need to demonstrate your analytical skills. Practising with examples can help us articulate our thought process clearly and show how we approach problem-solving specific to the banking and financial services sector.
✨Highlight Your Learning Agility
As a trainee, they’re looking for potential over experience. We should emphasise our willingness to learn and adapt. Be ready to discuss how we’ve taken on challenges in the past, showcasing our growth mindset and eagerness to dive into the banking world with both feet.
✨Showcase Your Interest in the Industry
Let your passion for banking shine through! Discuss any relevant coursework, internships, or even personal finance projects you’ve explored. This not only demonstrates our knowledge but also our genuine enthusiasm for a career in banking at VONNE (Voluntary Organisations' Network North East).
