At a Glance
- Tasks: Lead a team delivering vital support for individuals facing drug and alcohol challenges.
- Company: Join Waythrough, a compassionate partner in community health with a focus on recovery.
- Benefits: Enjoy 27 days of leave, pension contributions, and professional development opportunities.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in health or social care management, or strong leadership potential.
The predicted salary is between 31030 - 41980 £ per year.
Location: 2nd Floor Customer First Centre, 16 The Forum, Wallsend, NE28 8JR
Hours: 37 hours per week – Monday to Friday 09:00-17:00 (occasional evenings may be required)
Salary: £31,030 – £41,980 per annum
This is a permanent, full‑time role for an experienced and motivated Team Manager. The position supports residents across North Tyneside and is delivered by Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust in partnership with Waythrough. It operates a community‑based, evidence‑based psychological and clinical intervention service for individuals with drug and/or alcohol use issues.
What You Will Do
- Lead and coordinate the day‑to‑day delivery of the service
- Line‑manage, supervise, and support staff to deliver high‑quality interventions
- Monitor and report on Key Performance Indicators (KPIs) and service outcomes
- Lead on allocated workstreams and support continuous service improvement
- Ensure compliance with safeguarding, risk management, and organisational policies
- Oversee referrals and ensure appropriate access to the service
- Maintain accurate data, reporting, and performance systems
- Build and maintain strong relationships with external partners and stakeholders
- Manage resources effectively, including staffing, rotas, and service delivery needs
- Support recruitment, training, and development of staff
- Deputise for senior management where required
Essential
- Experience managing or supervising teams within health, social care, or recovery services, or strong demonstrable leadership potential with readiness to progress into a management role
- Experience overseeing frontline services and supporting individuals with complex needs
- Ability to monitor KPIs, analyse data, and drive service improvements
- Excellent written and verbal communication skills, with the ability to engage a range of stakeholders
- Strong organisational skills with the ability to manage competing priorities and meet deadlines
- A proactive, solution‑focused approach with strong decision‑making skills
- Commitment to delivering compassionate, person‑centred support
- Level 3 NVQ in Health and Social Care (or equivalent), or willingness to work towards it
Desirable
- Strong understanding of drug and alcohol recovery, including local and national strategies
- Experience working within a community‑based or outreach service
- Knowledge of safeguarding, risk management, and compliance frameworks
What We Offer
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family‑friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long‑service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will‑writing service and wellbeing initiatives throughout the year
Inclusion and Accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We are a signatory of the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk.
Team Manager employer: VONNE (Voluntary Organisations' Network North East)
Waythrough, in partnership with Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust, offers a supportive and inclusive work environment for Team Managers in North Tyneside. With a strong focus on employee wellbeing, the company provides generous benefits such as enhanced annual leave, professional development opportunities, and a commitment to diversity and inclusion, making it an excellent choice for those looking to make a meaningful impact in the community.
Contact Details:
VONNE (Voluntary Organisations' Network North East) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sector. Let them know you're on the lookout for a Team Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for management roles in recovery services and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your leadership skills.
✨Tip Number 3
Showcase your passion for person-centred support! During interviews, share specific examples of how you've made a difference in people's lives. This will demonstrate your commitment to compassionate care, which is key for a Team Manager role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s get you one step closer to landing that Team Manager position!
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Team Manager role. Highlight your experience in managing teams and supporting individuals with complex needs, as this is key for us at StudySmarter.
Showcase Your Leadership Skills:We want to see your leadership potential! Share specific examples of how you've led teams or projects in the past, especially in health or social care settings. This will help us understand your fit for the role.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at VONNE (Voluntary Organisations' Network North East)
✨Know Your Stuff
Make sure you understand the role of a Team Manager in a recovery service. Familiarise yourself with the key responsibilities, especially around managing teams and overseeing service delivery. Research the organisation's values and how they align with your own experience.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight your ability to support staff and drive service improvements, as these are crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with KPIs and Data
Be ready to discuss how you've monitored KPIs and used data to improve services in previous roles. Think of specific instances where your analytical skills made a difference. This will show that you can handle the performance aspects of the job effectively.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Show your communication skills by engaging them in conversation and asking insightful questions about the team and the service. This demonstrates your interest and helps you stand out as a candidate who values relationships.
